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Assistant Store Manager Alexa Berlin (all genders)

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Starbucks

19d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Berlin

AI generated summary

  • You should be a team player with leadership experience, open to learning, responsible, and able to communicate well in German and English. Hospitality or retail experience is a plus.
  • You build and train the team, manage recruitment and onboarding, oversee performance metrics and staffing needs, and ensure exceptional guest service through adherence to standards.

Requirements

  • * Du liebst Teamwork, motivierst gern & gehst als Vorbild voraus
  • * Du bist ein Allrounder, der Verantwortung übernimmt und immer danach strebt, unseren Gästen ein wunderbares Erlebnis zu bereiten
  • * Du bist offen und hast Lust, immer Neues zu entdecken und dazu zu lernen
  • * Du hast Erfahrungen in der Gastronomie, Einzelhandel oder ähnlichem
  • * Du hast Erfahrungen in der Teamführung
  • * Du arbeitest eigenverantwortlich und selbstständig
  • * Du bist kommunikationsstark und hast gute Deutsch- und Englischkenntnisse

Responsibilities

  • Du baust das Team auf, indem Du professionelle Tools für das Rekruting nutzt und das Onboarding neuer Partner sicherstellst
  • Du bist für die Schulung und Motivation der Partner verantwortlich und entwickelst das Team weiter
  • Du unterstützt den Store Manager bei Feedback-, Leistungs- und Entwicklungsgesprächen
  • Du hast die Personalkennzahlen im Store im Blick: Personalkosten, Planung des Personalbedarfs, Dienstplanerstellung
  • Du sorgst für einzigartigen Gästeservice, indem Du sicherstellst, dass die Abläufe & Standards eingehalten werden

FAQs

What are the main responsibilities of the Assistant Store Manager at Alexa Berlin?

The main responsibilities include building the team through effective recruiting and onboarding, training and motivating partners, supporting the Store Manager in performance evaluations, monitoring personnel metrics, and ensuring exceptional guest service by adhering to operational standards.

What qualifications are required for the Assistant Store Manager position?

Candidates should have experience in gastronomy or retail, team leadership experience, strong self-management skills, excellent communication abilities, and good proficiency in both German and English.

What benefits can I expect as an Assistant Store Manager?

Benefits include a permanent contract, flexible working hours, a balanced work-life, fair pay with additional bonuses, a weekly coffee benefit, contributions to job tickets, free beverages during shifts, and opportunities for personal development including comprehensive training and free language courses.

Is teamwork emphasized in this role?

Yes, teamwork is highly valued, and the Assistant Store Manager is expected to motivate the team and lead by example.

Are there opportunities for career development within the company?

Yes, there are comprehensive training programs and internal advancement opportunities, as well as chances to engage in community service activities.

What is the work environment like?

The work environment is enriching and collaborative, with a focus on passionate, multicultural teamwork and regular team events.

How does the company promote a good work-life balance?

The company promotes work-life balance through a permanent contract, flexible working hours, a yearly working time account, and various health and family-oriented offerings.

Is prior experience in a management role necessary?

Yes, prior experience in team leadership is required for the Assistant Store Manager position.

What kind of support will I receive in this role?

The Assistant Store Manager will receive support from the Store Manager and the team, including feedback and development discussions to enhance performance.

Will I have access to free beverages while working?

Yes, free beverages are provided during shifts as part of the benefits package.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

At Starbucks, we like to say that we are not in the coffee business serving people, but in the people business serving coffee. Here, our employees - who we call partners – are the heart of the Starbucks experience, and being a partner means aspiring to become part of something bigger: inspiring positive change in the world and growing in your career and in your community. ​ It’s an opportunity to be your personal best. ​ Starbucks is an equal opportunity employer of all qualified individuals, including minorities, veterans and individuals with disabilities.​​ In everything we do, we are dedicated to Our Mission: With every cup, with every conversation, with every community – we nurture the limitless possibilities of human connection.