Logo of Huzzle

Assistant Store Manager - Cotswolds Designer Outlet (32 - 40 hours)

image

Rituals

1mo ago

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • London

AI generated summary

  • You should have experience as an Assistant Store Manager or similar, strong people management skills, a knack for developing others, and solid decision-making abilities.
  • You will motivate your team, ensure excellent customer service, assist in daily operations, recruit and coach staff, and support your Store Manager to enhance store performance and create a positive culture.

Requirements

  • Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
  • People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
  • Experience in sharing knowledge to drive behavioural change and develop others.
  • Decision making and problem-solving skills.

Responsibilities

  • As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
  • You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

FAQs

What are the primary responsibilities of the Assistant Store Manager at Rituals?

The primary responsibilities include motivating the team, ensuring excellent customer service, assisting the Store Manager with daily operations, and supporting team members to achieve their full potential.

What qualifications are required for this position?

Candidates should have prior relevant experience at the Assistant Store Manager level or equivalent within retail or hospitality, along with strong people management skills.

Is there room for career growth in this position?

Yes, there are opportunities for growth as the role allows for skill development and taking on more responsibilities in managing the store.

What type of work environment can I expect at Rituals?

You can expect a supportive and collaborative work environment that focuses on trust, constructive feedback, and team engagement.

Are there any specific skills that will help me succeed in this role?

Yes, decision-making and problem-solving skills, along with the ability to encourage and inspire others, are crucial for success in this role.

What benefits does Rituals offer to its employees?

Benefits include training and development opportunities, a competitive bonus scheme, employee discounts, wellbeing initiatives, and company events.

How many hours will I be working as an Assistant Store Manager?

The position offers between 32 to 40 hours per week.

Will I be required to lead the team in the absence of the Store Manager?

Yes, as Assistant Store Manager, you will be second-in-command and are expected to take charge in the absence of the Store Manager.

What kind of culture does Rituals promote within its stores?

Rituals promotes a culture of trust, positivity, and constructive feedback, focusing on team engagement and performance.

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!