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Assistant Store Manager - Gunwharf Quays Outlet (40 hours)

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Rituals

18d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Portsmouth

AI generated summary

  • You need prior experience as an Assistant Store Manager or equivalent, strong people management and coaching skills, and the ability to make decisions and solve problems effectively.
  • You will lead and motivate the team, ensure excellent customer service, support the Store Manager, coach staff, and help drive store performance through effective teamwork and operations.

Requirements

  • Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
  • People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
  • Experience in sharing knowledge to drive behavioural change and develop others.
  • Decision making and problem-solving skills.

Responsibilities

  • Assist the manager in leading the team, and get the opportunity to grow your skills every day.
  • Motivating your team and giving each customer a meaningful shopping experience.
  • Ready to fill in for your Store Manager and take charge when necessary.
  • Dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
  • Act as a role model for your team and a true ambassador for Rituals.
  • Support your Store Manager in creating a culture of trust, based on positive and constructive feedback.
  • Help to recruit, hire and retain a diverse and talented store team.
  • Coach your team members to help them feel more engaged while achieving their full potential.
  • Serve as your Store Manager’s right hand by helping them with day-to-day business activities!

FAQs

What are the main responsibilities of an Assistant Store Manager at Rituals?

The main responsibilities include motivating the team, providing excellent customer service, supporting the Store Manager in day-to-day operations, recruiting and retaining staff, coaching team members, and ensuring effective teamwork and efficient operations.

What qualifications are needed for this role?

Candidates should have prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality, strong people management skills, experience in driving behavioral change, along with decision-making and problem-solving abilities.

Is prior experience in retail necessary?

Yes, prior relevant experience at the Assistant Store Manager level or equivalent within retail or hospitality is required.

What kind of work environment can I expect at Rituals?

You can expect a supportive work environment that fosters teamwork, positive feedback, and encourages personal development while focusing on creating memorable customer experiences.

What are the benefits of working at Rituals?

Benefits include training and development opportunities, a competitive bonus scheme, employee discounts, various wellbeing initiatives, an Employee Assistance Program (EAP), and company and team events.

What skills are important for this position?

Important skills include strong communication, motivation, and coaching abilities, as well as decision-making and problem-solving skills.

How does Rituals support employee development?

Rituals offers training and development opportunities to help employees enhance their skills and achieve their full potential.

What is the work schedule for the Assistant Store Manager position?

The position requires a commitment of 40 hours per week.

Can I advance my career in Rituals?

Yes, there are opportunities for growth and development within the company as you enhance your skills and contribute to your store’s success.

Rituals

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!