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Assistant Store Manager- London designer outlet (wembley)

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Claire's

Jan 9

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • London
  • Quick Apply

AI generated summary

  • You need a high school diploma, 1+ years in retail management, strong communication and math skills, ability to analyze sales, and physical capability to stand, lift, and maneuver merchandise.
  • You will drive sales, provide excellent customer service, ensure smooth store operations, maintain merchandising standards, lead and train the team, and perform ear piercings with full training.

Requirements

  • High school diploma or equivalent required
  • Minimum one year retail management experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Sound understanding of mathematics and strong reading comprehension skills
  • Understands the importance of Customer Service
  • Ability to analyze sales reports and strategically problem solve
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customer
  • Ability to operate POS system

Responsibilities

  • Sales and profit: Driving and achieving retail store targets
  • Customer service: delivering the finest level of customer service
  • Store operations: keeping the store running smoothly
  • Commerciality: Ensuring your store is well merchandised and commercially correct
  • Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development
  • Ear piercing (you will receive full training)

FAQs

What is the role of the Assistant Store Manager at Claire's?

The Assistant Store Manager supports the Store Manager in driving sales, delivering excellent customer service, managing daily store operations, ensuring proper merchandising, leading team development, and performing ear piercings with training provided.

What qualifications are required for this position?

A high school diploma or equivalent is required, along with a minimum of one year of retail management experience.

Are there any specific skills needed for the Assistant Store Manager role?

Yes, candidates should have excellent verbal and written communication skills, organizational skills, basic computer skills, a sound understanding of mathematics, and the ability to analyze sales reports.

Is training provided for new employees?

Yes, Claire's provides training to all employees, including full training for ear piercing and support for career development.

What are the working conditions for this role?

The role requires the ability to stand during scheduled shifts, maneuver up to 25 lbs regularly and 75 lbs occasionally, and perform bending, stooping, and climbing.

Does Claire's offer opportunities for career advancement?

Yes, Claire's encourages and supports employee development, providing the skills needed to grow within the company for committed and ambitious individuals.

Is experience in customer service required for this job?

Yes, a strong understanding of the importance of customer service is essential for the Assistant Store Manager role.

What is the working environment like at Claire's?

Claire's provides a fun work environment where store members are encouraged to wear the company's products and foster a team-oriented atmosphere.

Does Claire's promote diversity in the workplace?

Yes, Claire's is an equal opportunity employer committed to diversity, equity, and inclusion, and encourages applications from members of all underrepresented groups.

How can I request accommodations during the recruitment process?

Applicants can inform Claire's of any accommodations they may require throughout all stages of the recruitment process.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.