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Assistant Store Manager (Vollzeit / 38h, m/w/d) - Braunschweig Hutfiltern

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Rituals

23d ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Braunschweig

AI generated summary

  • You must be an optimistic, entrepreneurial communicator with leadership experience, digital skills, and a passion for beauty or lifestyle. Flexibility and a proactive mindset are essential.
  • You will assist the Store Manager, oversee daily operations, support customer service strategies, enhance sales performance, manage KPIs, and ensure effective team collaboration.

Requirements

  • Authentische, optimistische Persönlichkeit mit einem stark ausgeprägten unternehmerischen und offenen Mindset
  • Proaktiver Markenbotschafter mit hervorragenden Kommunikationsfähigkeiten (Deutsch: Sehr gut; Englisch: Grundkenntnisse): Du bist in jeglicher Hinsicht ein Vorbild für das Team und entwickelst dieses in deiner stellvertretenden Store-Management-Funktion zu hervorragender Performance u. a. durch deine konstruktiven Feedbacks und Unterstützung auf der Store-Fläche
  • Sehr sicherer Umgang mit digitalen Tools, hohe Ambition sich weiterzuentwickeln, Verantwortungsbewusstsein sowie zeitliche Flexibilität
  • Affinität zur Beauty-Welt, Kosmetikbranche oder Lifestylebranche und erste Erfahrungen in der fachlichen Mitarbeiterführung als stellvertretender Filialleiter (m/w/d), Assistant Shop Manager (m/w/d) oder in einer vergleichbaren Position in einer serviceorientierten Branche (z.B. Einzelhandel, Gastronomie, Hotellerie, Tourismus)

Responsibilities

  • Unterstützung des Shop Managers in allen Belangen des Stores sowie lösungsorientierte Anwendung von Strategien und Best Practices im Kundenservice gemeinsam mit dem Team
  • Vertretung des Shop Managers im operativen Tagesgeschäft (bspw. Kasse, Lager, Visual Merchandising, Fläche) sowie ggf. Personalthemen (z. B. Personaleinsatzplanung, Recruiting) in Abstimmung mit deinem Store Manager
  • Leistungssteigerung der Filiale durch professionelle Kundenberatung in Vorbildfunktion, effektives Teamwork und effiziente Abläufe unter Einhaltung unserer Retail Standards
  • Mitverantwortung unserer Sales- und Kundenerlebnisziele inkl. KPI-Management und Verkaufsförderung

FAQs

What is the job title for this position?

The job title is Assistant Store Manager (Vollzeit / 38h, m/w/d) - Braunschweig Hutfiltern.

What are the main responsibilities of an Assistant Store Manager at Rituals?

The main responsibilities include supporting the Shop Manager in all store operations, representing the Shop Manager in daily operations, enhancing store performance through professional customer service, and being involved in sales and customer experience goals.

What qualifications are needed for this role?

Candidates should possess an authentic and optimistic personality, excellent communication skills in German (very good) and basic English, experience in employee management, familiarity with digital tools, and an affinity for the beauty or lifestyle industry.

Is prior experience in retail required for this position?

Yes, candidates should have prior experience in a service-oriented role, such as in retail, gastronomy, or tourism, preferably in a position like Assistant Shop Manager or deputy store leader.

What benefits do employees receive at Rituals?

Employees receive an indefinite employment contract, vacation and Christmas bonuses, a 30% employee discount, leadership development programs, and various wellness initiatives, among other benefits.

Are there opportunities for professional development?

Yes, there are high-quality leadership development programs and various training opportunities for both professional and personal development, such as training to become a Shop Manager.

Is there support for work-life balance?

Yes, the company offers flexible working arrangements including the possibility of having up to two free Saturdays a month.

How does Rituals promote a diverse and inclusive workplace?

Rituals embraces a culture of mutual respect and a vibrant environment where individuals from diverse backgrounds and identities feel engaged, valued, and recognized.

Is there a specific dress code for the position?

The job description does not specify a dress code, but as part of a beauty and lifestyle brand, employees are expected to present themselves in a professional manner.

Are there any performance metrics involved in this role?

Yes, the Assistant Store Manager is involved in managing sales and customer experience goals, including Key Performance Indicator (KPI) management and sales promotion.

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Rituals

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!