FAQs
Who is eligible to apply for this position?
This vacancy is only open to applicants from the Hampshire & Isle of Wight NHS system, which includes specific health trusts within the region.
What qualifications are required for the Assistant Support Technician role?
The essential criteria include a Level 4 NVQ or Diploma or equivalent experience, knowledge of spreadsheets, and proficiency in MS Office (up to and including M365).
Is previous NHS experience necessary for this role?
While previous NHS experience is a bonus, it is not required. As long as you understand what great service means and are willing to learn, you can apply.
What kind of training will be provided for this position?
Full training for the digital systems will be provided, so you can develop your technical and customer service skills.
What are the working hours like for this position?
The position offers flexibility in working hours and supports a mixture of on-site and remote work. At least one day per week will be required to be on-site at SGH.
What types of tasks will the Assistant Support Technician be responsible for?
Responsibilities include diagnosing and troubleshooting digital systems, providing user support, making configuration changes, and developing user guides and training.
Are there any benefits to working at University Hospital Southampton NHS Foundation Trust?
Yes, UHS employees can access NHS discounts, entitled to a minimum of 35 days paid holiday (pro rata), and benefit from a generous pension scheme.
What is the work environment like in Southampton?
Southampton is an attractive place to live and work, with lower living costs than London, proximity to beautiful parks and beaches, and excellent transportation options.
What essential values does the Trust uphold?
The Trust values include Patients First, Always Improving, and Working Together.
Is there an opportunity for career development in this position?
Yes, as one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve your career aspirations.