You need 2 A levels or NVQ level 4 in relevant fields plus 5 GCSEs, and some troubleshooting experience, preferably with hearing aids and implantable devices.

You will offer independent equipment support and advice to patients, while also providing high-level administrative assistance with technical and equipment-related issues.

United Kingdom

London

University College London Hospitals (UCLH) NHS Foundation Trust is one of the UK's largest and most renowned healthcare providers. The Trust delivers high-quality patient care across a range of specialties, including cancer, neurology, women’s health, and emergency services. UCLH is committed to clinical excellence, research, and education, aiming to improve health outcomes through innovative treatments and world-class facilities. Their mission is to provide exceptional care and to advance medical knowledge for the benefit of patients and the wider community.

Science & Healthcare

University College London Hospitals NHS Foundation Trust

UCLH provides first-class acute and specialist services in six hospitals in central London.

The above vacancies have arisen in the Auditory Implant Department at the Royal National ENT Hospital, and we are looking for an individual to take on this exciting role. The post may include daily interactions, in person or via email, with adults and/or children with hearing difficulties and their family members or carers. The post-holder will also work very closely with Audiologist, Rehabilitation Team, and administrative staff daily. The successful candidate should have either 2 A levels, or a NVQ level 4 in Customer Care, Healthcare Science, or Information Technology, or equivalent and 5 GCSEs. Some experience in troubleshooting Experience in troubleshooting with hearing aids and implantable devices are desirable. The Postholder will provide non-routine equipment support and advice for patients, working independently in line with standard operating procedures. They will be required to provide a high level of administrative support to the department in relation to equipment and technical issues. This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425 University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: * University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) * National Hospital for Neurology and Neurosurgery * Royal National ENT and Eastman Dental Hospitals * University College Hospital Grafton Way Building * Royal London Hospital for Integrated Medicine * University College Hospital Macmillan Cancer Centre * The Hospital for Tropical Diseases * University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For further details / informal visits contact: Name: Anne Marie van Rooyen Job title: Chief Clinical Scientist Email address: a.vanrooyen@nhs.net For an informal discussion of the post, please call 03000 332 443 and ask to speak to Anne Marie van Rooyen or Ying Guo.

The above vacancies have arisen in the Auditory Implant Department at the Royal National ENT Hospital, and we are looking for an individual to take on this exciting role. The post may include daily interactions, in person or via email, with adults and/or children with hearing difficulties and their family members or carers. The post-holder will also work very closely with Audiologist, Rehabilitation Team, and administrative staff daily.The successful candidate should have either 2 A levels, or a NVQ level 4 in Customer Care, Healthcare Science, or Information Technology, or equivalent and 5 GCSEs. Some experience in troubleshootingExperience in troubleshooting with hearing aids and implantable devices are desirable.The Postholder will provide non-routine equipment support and advice for patients, working independently in line with standard operating procedures. They will be required to provide a high level of administrative support to the department in relation to equipment and technical issues.This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.We provide first-class acute and specialist services across eight sites: * University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) * National Hospital for Neurology and Neurosurgery * Royal National ENT and Eastman Dental Hospitals * University College Hospital Grafton Way Building * Royal London Hospital for Integrated Medicine * University College Hospital Macmillan Cancer Centre * The Hospital for Tropical Diseases * University College Hospital at Westmoreland Street      We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.For further details / informal visits contact: Name: Anne Marie van Rooyen Job title: Chief Clinical Scientist Email address: a.vanrooyen@nhs.netFor an informal discussion of the post, please call 03000 332 443 and ask to speak to Anne Marie van Rooyen or Ying Guo.

Assistant Technical Officer - University College London Hospitals NHS Foundation Trust

The above vacancies have arisen in the Auditory Implant Department at the Royal National ENT Hospital, and we are looking for an individual to take on this exciting role. The post may include daily interactions, in person or via email, with adults and/or children with hearing difficulties and their family members or carers. The post-holder will also work very closely with Audiologist, Rehabilitation Team, and administrative staff daily.&lt;br&gt;&lt;br&gt;The successful candidate should have either 2 A levels, or a NVQ level 4 in Customer Care, Healthcare Science, or Information Technology, or equivalent and 5 GCSEs&lt;strong&gt;.&lt;/strong&gt; Some experience in troubleshooting&lt;br&gt;&lt;br&gt;Experience in troubleshooting with hearing aids and implantable devices are desirable.&lt;br&gt;&lt;br&gt;The Postholder will provide non-routine equipment support and advice for patients, working independently in line with standard operating procedures. They will be required to provide a high level of administrative support to the department in relation to equipment and technical issues.&lt;br&gt;&lt;br&gt;This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425&lt;br&gt;&lt;br&gt;University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.&lt;br&gt;&lt;br&gt;We provide first-class acute and specialist services across eight sites:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) &lt;/li&gt;&lt;li&gt;National Hospital for Neurology and Neurosurgery &lt;/li&gt;&lt;li&gt;Royal National ENT and Eastman Dental Hospitals &lt;/li&gt;&lt;li&gt;University College Hospital Grafton Way Building &lt;/li&gt;&lt;li&gt;Royal London Hospital for Integrated Medicine &lt;/li&gt;&lt;li&gt;University College Hospital Macmillan Cancer Centre &lt;/li&gt;&lt;li&gt;The Hospital for Tropical Diseases &lt;/li&gt;&lt;li&gt;University College Hospital at Westmoreland Street &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.&lt;br&gt;&lt;br&gt;We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.&lt;br&gt;&lt;br&gt;For further details / informal visits contact: Name: Anne Marie van Rooyen Job title: Chief Clinical Scientist Email address: a.vanrooyen@nhs.net&lt;br&gt;&lt;br&gt;For an informal discussion of the post, please call 03000 332 443 and ask to speak to Anne Marie van Rooyen or Ying Guo.

Assistant Technical Officer

Requirements

Responsibilities

FAQs

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Is experience with hearing aids and implantable devices necessary?

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University College London Hospitals NHS Foundation Trust

Mission & Purpose