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Associate Accounts Receivable Representative

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  • Job
    Full-time
    Entry & Junior Level
  • Accounting & Tax
    Healthcare
  • United States
    Remote

Requirements

  • Requirements for our roles:
  • High School Diploma or GED
  • Denials and appeals experience
  • Familiarity with EOB and reading medical policies from payers
  • Healthcare experience

Responsibilities

  • The Associate Accounts Receivable Representative will work in the Accounts Receivable, or A/R department, within our regional business office and will be responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting; following up with insurance companies and/or third party payers to ensure payments by primary and secondary payers and/or self-pay patients are accurate and timely. This role is a vital position in the revenue cycle process. The ‘A/R Rep’ will function within the Center’s policies and procedures, support SCA Values, SCA Vision and SCA Mission. In return, we offer a great benefits package including health and dental insurance options, PTO, 401K, and more. All of which begin on your first day of employment.
  • Specifically, you will work in the Accounts Receivable, or A/R department, within our regional business office and will be responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting; following up with insurance companies and/or third party payers to ensure payments by primary and secondary payers and/or self-pay patients are accurate and timely. You will:
  • Ensure payments by primary and secondary payers and/or self-pay patients are accurate
  • Responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting
  • Accurate and timely follow up and resolution for all accounts receivable.
  • Meeting and maintaining cash collection metrics and goals
  • Effectively and independently handles second level reimbursement issues, contracted and non-contracted denials for serviced before and after procedures
  • This is a fast-paced environment, which requires attention to detail, accountability, teamwork, and professional behavior and a focus that extends to patients, clients and other departments.
  • Works closely with payer provider relations representatives
  • Contacting insurance companies by email and/or phone to collect payments
  • Handles contracted and non-contracted; HMO, PPO, EPO, POS, Worker’s Com., self-pay and third-party reimbursement issues.
  • Works all denials and corrected claims collaborating with the biller and/or Business Office Manager, insurance payers and/or patients on past due accounts
  • Primary functions are credit balance management, patient balance resolution and non-patient (insurance) resolution
  • Work closely with insurance companies and third-party payers to collect revenue for surgical services performed.
  • This role is primarily focused on collecting payments from insurance companies as opposed from collecting from self-payers/individuals.

FAQs

What is the role of an Associate Accounts Receivable Representative?

The Associate Accounts Receivable Representative is responsible for thorough and timely patient account follow-up, ensuring accurate accounts receivable reporting, and managing payments from insurance companies, third-party payers, and self-pay patients.

What qualifications are required for this position?

Candidates must have a High School Diploma or GED, experience with denials and appeals, familiarity with EOBs and reading medical policies from payers, as well as healthcare experience.

What are the main responsibilities of this role?

Key responsibilities include ensuring accurate payments, handling patient account follow-up, resolving accounts receivable issues, managing cash collection metrics, and communicating with insurance companies to collect payments.

Is previous healthcare experience necessary for this job?

Yes, previous healthcare experience is required to successfully navigate the complexities of the accounts receivable process in the medical field.

What kind of work environment can one expect in this role?

This role is set in a fast-paced environment that requires attention to detail, accountability, teamwork, and professionalism, with a focus on patients, clients, and collaboration with other departments.

Are there benefits associated with this position?

Yes, the position offers a comprehensive benefits package including health and dental insurance options, PTO, 401K, and more, all of which begin on the first day of employment.

What is the salary range for the Associate Accounts Receivable Representative position?

The salary range for this role is USD $21.00 to USD $23.00 per year.

Does the role involve dealing with both contracted and non-contracted denials?

Yes, the Associate Accounts Receivable Representative will handle both contracted and non-contracted denials for services rendered.

Will I be working alone or as part of a team?

The role involves working closely with payer provider relations representatives and other team members, requiring effective collaboration and teamwork.

What is the primary focus of the Associate Accounts Receivable Representative?

The primary focus is on collecting payments from insurance companies, with less emphasis on collecting from self-payers or individuals.

The Future of Specialty Care

Science & Healthcare
Industry
10,001+
Employees
2007
Founded Year

Mission & Purpose

Our updated brand represents the evolution of our business— all that we are today and all that we will become. It also represents our growth into many aspects of specialty care as we support physician specialists, care for even more patients and welcome new partners to our family of businesses. The new SCA Health logo symbolizes our momentum and our look ahead as we continue to transform the future specialty care across America.

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