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Associate, Client Service (Graduates 2024)

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Guidepoint

1mo ago

  • Job
    Full-time
    Entry Level
  • Sales & Business Development
  • London

AI generated summary

  • You need a bachelor's degree, relevant experience, great communication skills, UK work authorization, and a desire to work in a sales-driven, fast-paced environment. Time management, team player, and curiosity are key.
  • You will identify experts, develop client strategies, and screen potential leads to provide consultation services, ensuring client project success.

Requirements

  • Experience YOU will bring:
  • Bachelor’s degree
  • Previous internship/volunteering/extracurriculars
  • The right to work in the UK
  • Skills YOU will Bring:
  • Desire to work in a sales/lead generation role that is KPI and metrics-driven
  • Ability to work in a fast-paced, results-oriented environment
  • Excellent time management and organizational skills
  • Outgoing personality with the ability to speak with people at all professional levels
  • Intellectual curiosity and desire to learn
  • Excellent written and verbal communication skills
  • Demonstrated ability to work both individually and as part of a team

Responsibilities

  • Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects
  • Work with Project Managers to develop strategies for satisfying each client project request
  • Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
  • Identify the best leads and invite them to join our network to participate in consultations with our clients
  • Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Application Process

  • Interview Process:
  • Meet your Guidepoint Recruiter!
  • Initial Candidate Screen
  • Meet the Guidepoint Teams!
  • Hiring Manager Interview
  • Mock Assessment (Role Dependent)
  • Complete a stimulated client request and gain more insight into the role
  • Interview Process Outcome

FAQs

What does an Associate, Client Service do in this role?

As an Associate on the Client Service team, you will be responsible for understanding your client's business questions, identifying experts within our network, and connecting them with the client to provide the answers they need.

What qualifications are required for this position?

All applicants must have the right to work in the UK. Additionally, we are looking for recent graduates who are eager to put their core business skills into practice and gain exposure to various industries and disciplines.

What opportunities for growth and development are available for Associates in this role?

As an Associate on the Client Service team, you will have the opportunity to work with a wide range of clients and experts, giving you valuable exposure to different industries and disciplines. This role also serves as a stepping stone for advancement within the company.

How can an Associate ensure they are effectively matching clients with the right experts?

Associates will need to have strong communication skills and be able to understand the unique business questions of each client. They will also need to use their judgment to select the most suitable experts from our network to connect with the client.

Is there opportunity for remote work in this position?

Currently, this position is based in the office, but we may offer remote work opportunities in the future depending on company policies and individual circumstances.

The Experts at Finding Expertise

Consulting
Industry
1001-5000
Employees
2003
Founded Year

Mission & Purpose

Guidepoint is a research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we enable our clients to turn answers into action. Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.