FAQs
What is the job title for this position?
The job title for this position is Associate, Client Service II.
Where is this role located?
This role is located in Pune, MH and follows a hybrid work model.
What educational background is required for this position?
A bachelor's degree or an equivalent combination of education and experience is required for this position.
How many years of experience are preferred for this role?
3-5 years of total work experience is preferred, with experience in an operational area and/or client services being advantageous.
What key responsibilities does the Associate, Client Service II have?
Key responsibilities include acting as a client service point of contact for daily inquiries, ensuring timely responses, adhering to service level expectations, meeting productivity targets, and identifying areas for improvement.
What skills are necessary to succeed in this role?
A basic understanding of the core Treasury Services product suite, operational flows, and knowledge of Treasury Service/Global Client Service policies and procedures are necessary to succeed in this role.
What kind of company culture does BNY promote?
BNY promotes a culture of innovation, inclusiveness, and empowerment, aiming to provide exceptional client experiences and foster personal and professional growth.
Are there any benefits associated with this role?
Yes, BNY offers highly competitive compensation, benefits, wellbeing programs, flexible global resources, generous paid leaves, and paid volunteer time.
What kind of training is expected for this position?
Associates are expected to complete standard BNY BK trainings and achieve grade level certifications in areas such as performance, behavior, productivity, and risk.
Is BNY an equal opportunity employer?
Yes, BNY is an Equal Employment Opportunity/Affirmative Action Employer, supporting underrepresented racial and ethnic groups, females, individuals with disabilities, and protected veterans.