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Associate, Compliance - English and German, Prime Video Trust & Safety

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Amazon

4d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Research & Development
  • Madrid

AI generated summary

  • You must have experience with Microsoft Office, data-driven processes, content policy, identifying abuse trends, and proficiency in English and German while working with global teams on international issues.
  • You will moderate and classify content, review compliance with guidelines, analyze data for user experience improvements, and handle sensitive material to ensure user safety on the platform.

Requirements

  • Experience with Microsoft Office products and applications
  • Experience in data-driven business operations process experience
  • Proficiency in English and German language
  • Experience in content policy, anti-abuse, and reviewing online content.
  • Experience identifying abuse trends or working in news or policy with passion for international issues, including freedom of expression, online controversial content, misinformation etc.
  • Experience working with global teams.

Responsibilities

  • You will be responsible for day-to-day Prime Video Compliance Trust & Safety Operations through content moderation, classification and data labelling activities.
  • Work cross-functionally you will be responsible for reviewing content to ensure it adheres to established content guidelines.
  • You will review Prime Video content, often of a graphic nature, and enforce policy decisions related to content.
  • You will be on the front lines, handling and reviewing sensitive material to protect the platform and keep users safe.
  • You will gather, analyze, and utilize relevant data to develop ways to improve the overall Prime Video user experience.
  • You will research and stay up-to-date on key trends and suspicious patterns across policy areas, along with participating in content calibrations.

FAQs

What qualifications do I need to apply for the Associate, Compliance - English and German position?

You need experience with Microsoft Office products, data-driven business operations, and proficiency in both English and German.

What are the primary responsibilities of this role?

You will be responsible for day-to-day Prime Video Compliance Trust & Safety Operations, including content moderation, classification, data labeling, reviewing content against established guidelines, and analyzing data to enhance the user experience.

Will I be exposed to graphic content in this role?

Yes, you will need to review Prime Video content, which may include graphic and sensitive material, ensuring it complies with content guidelines.

Is experience in content policy important for this position?

Yes, experience in content policy, anti-abuse measures, and reviewing online content is preferred for this role.

Does this role require working with global teams?

Yes, you will be expected to work cross-functionally and collaborate with global teams.

What are the language requirements for this job?

Proficiency in both English and German is required for this position.

What is the work environment like in this role?

The work environment is dynamic and fast-paced, with a focus on innovation and improving the Prime Video user experience.

Are there opportunities to grow within the company?

Yes, Amazon places a strong emphasis on personal development and offers opportunities for career growth.

How does Amazon approach diversity and inclusion in hiring?

Amazon believes that employing a diverse workforce is crucial to its success and makes recruiting decisions based on experience and skills, regardless of background.

Are there any accommodations for applicants with disabilities?

Yes, Amazon provides support for applicants with disabilities during the application and hiring process. You can find more information on the accommodations page.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.