FAQs
What is the primary responsibility of the Associate - CS position?
The primary responsibility is to manage the Enterprise Wide proxy solution, mainly focusing on the IBoss platform, handling incident tickets, troubleshooting issues, and coordinating with other teams.
What kind of experience is required for this role?
Experience in PCAP capture and analysis, authentication, SSL inspection configurations, and testing/debugging of proxy automatic configuration (PAC) files is required.
What technologies should candidates be familiar with?
Candidates should have a good understanding and hands-on experience with proxy Layer 7 technologies such as IBoss, as well as knowledge in network security engineering concepts like IPS, web filtering, email filtering, and next-gen firewalls.
Are there any specific skills related to proxy policy management?
Yes, candidates should be able to define, create, and maintain proxy policies and have experience in handling change requests according to change control and risk review processes.
Is knowledge of Data Loss Prevention (DLP) important for this position?
Yes, understanding and managing Data Loss Prevention from proxy solutions is a key responsibility of this role.
Do candidates need to understand Zero Trust concepts?
Yes, a basic understanding of SSE/SASE and Zero Trust concepts is expected.
How essential is collaboration with other teams in this role?
Collaboration with other teams is essential, especially when troubleshooting issues and managing incident tickets.
What network tunneling methods should candidates be aware of?
Candidates should have a basic understanding of GRE tunnels or IPSec tunnels in relation to using PAC files with the IBoss App.