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Associate Data Operations Analyst

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Manulife

Nov 8

  • Job
    Full-time
    Mid Level
  • Data
    IT & Cybersecurity
  • Quezon City
  • Quick Apply

AI generated summary

  • You should have a relevant degree, 3+ years of experience, skills in data tools like Informatica and SQL, data warehousing knowledge, and strong communication abilities. Flexibility for onsite/home work is required.
  • You will address batch failures, identify root causes, report issues, engage teams, escalate when needed, ensure daily onshore handover, and recommend batch processing optimizations.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Technology or related field.
  • At least 3 years of relevant experience
  • Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
  • Amenability to work on morning schedule with flexibility to where required
  • Experience in supporting data movement using technologies and tools such as Informatica PowerCenter, SQL Server Integration Services, CAWLA
  • Has the ability to analyze the impact of an incident and communicate to the different teams
  • Working knowledge in data warehousing, including data mapping and transformations
  • Experience in SQL Programming, analyzing complex queries, tables, view, and procedures
  • Clear, concise, tactful communication skills

Responsibilities

  • Responding to and addressing batch failures, determining root cause
  • Reporting details of the failures and subsequent actions
  • Engaging other teams as required
  • Escalating to secondary on-call resource when necessary
  • Proper handover to onshore support daily
  • Recommend ways to optimize the performance and make improvements to batch processing

FAQs

What is the job title of the position being offered?

The job title is Associate Data Operations Analyst.

What are the key responsibilities of the Associate Data Operations Analyst?

The key responsibilities include responding to and addressing batch failures, reporting details of the failures and subsequent actions, engaging with other teams, escalating issues when necessary, properly handing over to onshore support daily, and recommending ways to optimize batch processing performance.

What qualifications are required for this position?

The qualifications required include a Bachelor’s degree in Computer Science, Engineering, Information Technology or a related field, at least 3 years of relevant experience, experience with data movement technologies and tools such as Informatica PowerCenter and SQL Server Integration Services, working knowledge in data warehousing, experience in SQL programming, and strong communication skills.

Are there any specific work schedule requirements for this role?

Yes, the role requires amenability to work on a morning schedule with flexibility as required by the business.

Is the position hybrid or fully remote?

The position is hybrid, allowing for a mix of onsite and remote work depending on business needs and external situations.

What kind of benefits does Manulife offer?

Manulife offers competitive salary packages, performance bonuses, day 1 HMO coverage for employees and their dependents, retirement savings benefits, a rewarding culture that values wellness, and extensive training resources.

Does Manulife provide accommodations for applicants during the hiring process?

Yes, a Human Resources representative will work with applicants who request a reasonable accommodation during the application process.

How can I learn more about career opportunities at Manulife?

You can learn more about career opportunities at Manulife by visiting JOBS.MANULIFE.COM.

Is Manulife an equal opportunity employer?

Yes, Manulife is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive work environment.

What technologies should I be familiar with for this role?

Familiarity with technologies and tools such as Informatica PowerCenter, SQL Server Integration Services, and CAWLA is required for this role.

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Manulife

Finance
Industry
10,001+
Employees

Mission & Purpose

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration.