FAQs
What is the primary responsibility of the Associate Director Program Manager for the Supply Chain at Chewy?
The primary responsibility is to serve as the operational general manager for the Equine, Feed, and Exotics segment, owning day-to-day execution and long-term operational health.
What are the key areas of accountability for this role?
Key areas of accountability include in-stock management, inbound logistics, fulfillment center execution, delivery experience, and last-mile customer delivery outcomes.
What qualifications are required for this position?
A Bachelor’s degree is required, with preference given to candidates holding an MBA or supply chain certifications (e.g., APICS, Lean Six Sigma). Additionally, 10+ years of experience in supply chain, operations, or logistics management is needed.
Is prior experience in specific industries preferred for this role?
Yes, experience in large-format goods, animal nutrition, specialty distribution, or specifically in feed, equine, or exotics distribution is preferred.
What skills are essential for success in this position?
Essential skills include strong analytical and problem-solving abilities, outstanding communication and cross-functional leadership skills, and the capacity to thrive in a fast-paced, ambiguous environment.
Will I be required to coordinate with other departments?
Yes, this role involves cross-functional partnership with Category Management, Supply Planning, FC Operations, Logistics, Transportation, Finance, HR, and Technology.
Is experience in eCommerce or retail important for this role?
Yes, experience working in an eCommerce, retail, or high-growth consumer goods environment is highly preferred.
Are there specific tools or systems knowledge required for this job?
Familiarity with Warehouse Management Systems (WMS), Order Management Systems (OMS), and transportation management systems is preferred.
What type of environment will I be working in?
You will be working in a fast-paced, high-growth environment that requires leading multiple high-priority initiatives simultaneously.
How does Chewy prioritize diversity and inclusion?
Chewy is committed to equal opportunity and values diversity and inclusion among all Team Members.
What should I do if I require accommodations during the application process?
If you need an accommodation under the Americans with Disabilities Act or similar law, or for religious accommodations, you should contact CAAR@chewy.com.
How can I inquire about my application status?
You can contact HR@chewy.com for any questions regarding your application status.