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Associate - HR-Employee Relations Representative

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Lilly

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • Indianapolis

AI generated summary

  • You need a Bachelor's or 2+ years HR experience, ability to handle employee relations, strong communication skills, critical thinking, and proficiency in Excel, PowerPoint, and Word.
  • You will coach supervisors and employees on HR issues, conduct investigations, improve processes, and act as a Subject Matter Expert on employee relations and investigations.

Requirements

  • Bachelor’s Degree or High School Diploma/GED with at least 2 years of applicable work experience
  • 1+ years of previous experience in Human Resources or minimum of 3 years total work experience
  • Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.
  • More than 4+ years of total work experience.
  • Experience in managing employee relations issues and/or investigations into potential policy violations.
  • Ability to deal with ambiguity.
  • Ability to maintain objectivity and a resilient attitude.
  • Ability to conduct crucial/difficult conversations.
  • Critical thinking skills and excellent judgment.
  • Ability to coach and influence people at all levels.
  • Strong written and oral communication skills in all forums – email, group presentation, face-to-face meetings, and phone conversations.
  • Attention to detail and strong documentation skills.
  • Strong computer skills – Excel, PowerPoint, Word, Workday.
  • Occasional travel to sites outside of Indianapolis
  • Off shift hours, as needed
  • This role is not approved for remote work
  • Office presence at Indianapolis – Lilly Corporate Center expected a minimum of three (3) days per week

Responsibilities

  • Coach and counsel supervisors in areas such as:
  • Leadership/management skills
  • Team effectiveness and local organizational issues
  • Employee development and retention
  • Fair and consistent treatment and application of Lilly policies
  • Performance management and discipline
  • Internal staffing and other HR processes
  • Coach and counsel employees in areas such as:
  • Workplace issues
  • Meeting performance expectations
  • Professional and career-related issues
  • Personal issues with referrals to appropriate experts
  • Conduct and manage HR investigations:
  • Plan, conduct, and document investigations
  • Communicate and deliver investigations outcomes
  • Continually improve team processes and practices to minimize bureaucracy and improve efficiency for HR, employees, and key business partners
  • Act as Subject Matter Expert on ER and investigations process and/or with business or HR partners
  • This includes owning ER and investigations job aides/guidelines, looking for opportunities to streamline processes, sharing key lessons with team, networking with corporate process owners, and training team members.

FAQs

Do we support remote work?

This role is not approved for remote work; office presence at Lilly Corporate Center in Indianapolis is expected a minimum of three (3) days per week.

What are the basic requirements for this position?

The basic requirements include a Bachelor’s Degree or a High School Diploma/GED with at least 2 years of applicable work experience, and 1+ years of previous experience in Human Resources or a minimum of 3 years of total work experience.

Is travel required for this position?

Yes, there may be occasional travel to sites outside of Indianapolis.

What is the anticipated wage range for this position?

The anticipated wage for this position is $57,750 - $129,800, depending on a candidate’s education, experience, skills, and geographic location.

What types of issues will I be coaching supervisors and employees on?

You will coach supervisors on leadership/management skills, team effectiveness, employee development, policy application, performance management, and internal staffing processes. You will coach employees on workplace issues, meeting performance expectations, professional and career-related issues, and personal issues with referrals.

What experience is preferred for this role?

Preferred experience includes more than 4+ years of total work experience, specifically in managing employee relations issues and/or investigations into potential policy violations.

Will there be opportunities for career development?

Yes, you will contribute to and lead projects and workshops that improve internal HR processes and may also have opportunities for continued learning and development within the company.

How important are communication skills for this role?

Strong written and oral communication skills in all forums—email, group presentation, face-to-face meetings, and phone conversations—are very important for this role.

What kind of support does Lilly provide for employees with disabilities?

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce and ensures equal opportunities by providing accommodations during the application process upon request.

Are there employee resource groups (ERGs) at Lilly?

Yes, Lilly has various employee resource groups (ERGs) that offer support networks for their members, such as the African American Network, PRIDE (LGBTQ + Allies), Women's Network, and many others.

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Lilly

We're a medicine company turning science into healing to make life better for people around the world.

Manufacturing & Electronics
Industry
10,001+
Employees
1876
Founded Year

Mission & Purpose

Eli Lilly and Company is a global pharmaceutical firm dedicated to discovering, developing, and delivering innovative medicines that improve patient outcomes worldwide. Their ultimate mission is to make life better for people around the globe through high-quality healthcare solutions. The purpose of the company is to create medicines that help people live longer, healthier, and more active lives, while maintaining a commitment to ethical standards, scientific excellence, and integrity in all their operations.