Logo of Huzzle

Home

Matches

Explore

Manage

Associate, HR Operations Payroll

image

Travelers

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Saint Paul

AI generated summary

  • You should have a Bachelor's in HR or related field, 1 year of HR or customer service experience, and skills in Workday and Microsoft Office. Strong communication and organization skills are essential.
  • You will handle data entry, customer transactions, and issue resolution while ensuring accurate documentation and compliance with HR policies and procedures.

Requirements

  • Bachelor’s Degree in Human Resources or related preferred.
  • 1 year of HR or equivalent customer service experience preferred.
  • Experience with Workday preferred.
  • Experience with Microsoft Word, Excel, PowerPoint, and Outlook preferred.
  • Customer service oriented, verbal and written communication skills, results driven, excellent organization, and prioritization skills.
  • High school degree or equivalent required.

Responsibilities

  • Understands and applies concepts of HR policies, practices, and technology to effectively provide guidance and resolutions to internal and external customers.
  • Responsible for routine data entry and case support.
  • Handles various customer transactions to ensure timely and accurate results (i.e. paycheck, benefits, and HR data).
  • Researches, analyzes and resolves issues utilizing various HR technologies and internal reference materials.
  • Tracks all inquiries and escalates to other areas across HR to provide resolution as needed.
  • Maintains accurate documentation of all questions/concerns from internal and external customers.
  • Understands and follows all policies and procedures.
  • Perform other duties as assigned.

FAQs

What is the role of the Associate, HR Operations Payroll?

The role involves gaining understanding of payroll policies and procedures, ensuring accurate and timely employee payments, entering payroll data, calculating wages and withholdings, and handling customer transactions.

What qualifications are preferred for this position?

A Bachelor's Degree in Human Resources or a related field and 1 year of HR or equivalent customer service experience are preferred. Experience with Workday and Microsoft Office (Word, Excel, PowerPoint, Outlook) is also preferred.

What is the salary range for this position?

The salary range for this position is between $38,200.00 and $63,000.00 per year.

Is prior experience required for this position?

While a Bachelor's Degree is preferred, a high school degree or equivalent is required, and prior HR or customer service experience is beneficial but not mandatory.

What kind of training will be provided?

The position is a trainee role, and complete training will be provided for consideration of advancement to the next level.

What benefits are offered for this position?

Benefits include health insurance from the first day of employment, a 401(k) match program, a pension plan, at least 20 days of paid time off annually, a wellness program, and volunteer encouragement programs.

What skills or qualities are important for an ideal candidate?

Important skills include customer service orientation, excellent verbal and written communication, results-driven mindset, and strong organization and prioritization abilities.

How does Travelers support professional development?

Travelers supports professional development through ongoing training, mentoring programs, and opportunities for advancement within the organization.

What is the company culture like at Travelers?

Travelers promotes a culture rooted in innovation and collaboration, with a commitment to community and customer care.

Does Travelers have an equal opportunity employment policy?

Yes, Travelers is an equal opportunity employer and is committed to fostering an inclusive workplace that celebrates diversity.

image

Travelers

Travelers – taking care of our customers, communities and each other.

Finance
Industry
10,001+
Employees
1853
Founded Year

Mission & Purpose

Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount. By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.