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Associate - International Private Banking

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
    Banking & Finance
  • London

AI generated summary

  • You need strong customer interview skills, stakeholder management, data interpretation abilities, a passion for service, and excellent self-management to thrive in this role.
  • You will manage stakeholder relationships, conduct client meetings, analyze data for updates, and ensure excellent customer service to meet clients' financial needs effectively.

Requirements

  • A proven ability to conduct high quality customer interviews to uncover complex needs, with a track record of converting insights into tailored solutions and deepening client relationships.
  • Strong stakeholder management skills, demonstrated by influencing senior leaders and cross functional teams to drive outcomes, even without direct authority or formal decision making power.
  • Advanced data interpretation skills, including the ability to analyse customer and business data, extract actionable insights and present them through clear, compelling storytelling that informs strategic decisions.
  • A genuine passion for delivering outstanding service and creating positive client experiences.
  • Excellent self management and diary management skills, with the ability to juggle multiple priorities and maintain high standards under pressure.

Responsibilities

  • Develop and manage a portfolio of internal stakeholders, maintaining close working relationships to maximise value and profitability.
  • Conduct client meetings to identify international needs and start the onboarding journey for new client relationships.
  • Provide quality feedback to stakeholders to support knowledge and confidence.
  • Review data, themes and trends to provide quality updates to senior stakeholders, supporting business growth and achieving quality customer outcomes.
  • Deliver excellent customer service, ensuring clients' financial needs are met with precision and care.

FAQs

What is the job title for this position?

The job title is Associate - International Private Banking.

What is the salary range for this position?

The salary range is £51,777 - £57,350.

Where is this position located?

The position is located in London.

What is the working pattern for this role?

The working pattern is hybrid, which involves spending at least two days per week or 40% of your time at the office on Old Broad Street.

What are the key responsibilities of this role?

Key responsibilities include developing and managing a portfolio of stakeholders, conducting client meetings to start the onboarding journey, providing quality feedback to stakeholders, reviewing data for business growth, and delivering excellent customer service.

What skills are required for this position?

Required skills include the ability to conduct high-quality customer interviews, strong stakeholder management skills, advanced data interpretation skills, a passion for delivering outstanding service, and excellent self-management and diary management skills.

Is there an emphasis on diversity and inclusion within the company?

Yes, the company is committed to building an inclusive workplace that reflects modern society and celebrates diversity in all its forms.

What benefits are offered with this position?

Benefits include a generous pension contribution of up to 15%, an annual performance-related bonus, share schemes, adaptable lifestyle benefits, 28 days' holiday, and various wellbeing initiatives.

Do we offer workplace adjustments for colleagues with disabilities?

Yes, we offer Workplace Adjustments for colleagues with disabilities where it is reasonable to do so.

How can applicants with disabilities apply to this role?

Applicants with disabilities can apply via our Disability Confident Scheme (DCS), which guarantees an interview for those whose applications meet the minimum criteria for the job role.

Helping Britain Prosper

Finance
Industry
10,001+
Employees

Mission & Purpose

We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs. The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together. Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.

Culture & Values

  • People-first

    We put people first to go further for customers.

  • Bold

    We’re bold, we take action and innovate.

  • Inclusive

    We’re inclusive to value everyone.

  • Sustainable

    We champion sustainability to care for our planet.

  • Trust

    We trust each other to achieve more together.

Benefits

  • Flexible working

    A hybrid model and the ability to work flexibly is key to ensuring our colleagues can have both a rewarding career and a healthy work/life balance.

  • Health and wellbeing

    We encourage a culture of wellbeing and inclusivity, and provide a range of health and wellbeing services to meet the diverse needs of our colleagues.

  • Holiday allowance

    We offer a generous holiday allowance to enable you achieve a healthy work/life balance. You’ll be eligible for a minimum of 22 days holiday, rising to 30 days based on length of service and grade. Bank holidays are in addition to this, and you’ll have the opportunity to buy or sell the equivalent of a week’s holiday through our ‘Flex’ scheme.

  • Family leave

    From day one you’ll be able to have up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave. Shared parental leave is created when maternity or adoption leave is ended early. If you are an eligible partner you could receive up to 20 weeks of fully paid leave.

  • Flexible working

    A hybrid model and the ability to work flexibly is key to ensuring our colleagues can have both a rewarding career and a healthy work/life balance.