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Associate IS

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Amgen

1mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Data
    IT & Cybersecurity
  • Hyderabad, +1

AI generated summary

  • You need a Bachelor’s or Diploma with relevant experience, strong analytical skills, proficiency in testing and SQL, knowledge of compliance, and excellent communication. Must work late shifts.
  • You will supervise data processes, resolve system issues, collaborate on improvements, maintain documentation, develop dashboards, conduct testing, and enhance automation for efficiency.

Requirements

  • Bachelor’s degree and 0 to 3 years of Life Science/Biotechnology/Pharmacology/Information Systems experience (OR)
  • Diploma and 4 to 7 years of Life Science/Biotechnology/Pharmacology/Information Systems experience
  • Strong analytical and problem-solving skills to diagnose and resolve system-related issues.
  • Knowledge of testing methodologies and quality assurance standard processes.
  • Proficiency in working with data analysis and QA tools.
  • Proficiency in manual and automated testing methodologies
  • Knowledge of writing SQL will be helpful
  • Familiarity with regulatory compliance testing (e.g., FDA 21 CFR Part 11, GAMP
  • Familiarity with ITIL process
  • Knowledge or some experience in database programming languages using SQL
  • Some understanding of API integrations such as MuleSoft
  • Outstanding written and verbal communication skills, and ability to explain technical concepts to non-technical clients
  • Sharp learning agility, problem solving and analytical thinking
  • Knowledgeable in SDLC, including requirements, design, testing, data analysis, change control and Software Testing Life Cycle (STLC)
  • Knowledgeable in reporting tools (e.g. Tableau)
  • SAFe for Teams certification (preferred)
  • Able to work under minimal supervision
  • Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work
  • Excellent analytical and gap/fit assessment skills
  • Strong verbal and written communication skills
  • Ability to work effectively with global, virtual teams
  • High degree of initiative and self-motivation
  • Ability to manage multiple priorities successfully
  • Team-oriented, with a focus on achieving team goals
  • Strong presentation and public speaking skills
  • This individual contributor position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

Responsibilities

  • Supervise daily data processes to identify and resolve issues where files are delayed or stuck.
  • Tackle system and data reconciliation issues, collaborating with teams to resolve root causes and implement solutions.
  • Work with various internal and external teams to address system dependencies and mitigate bottlenecks.
  • Document and maintain records of recurring issues, proposed fixes, and preventive measures to improve process reliability.
  • Collaborate with partners to provide updates and ensure visibility in issue resolution.
  • Develop and refine dashboards or reports to track system performance and file flow metrics.
  • Participate in regular team meetings to discuss challenges, insights, and recommendations for process improvement.
  • Responsible for ensuring that data is adhering to the KCI metrics on a regular basis.
  • Develop and implement test plans, scripts to validate system updates, patches and new deployments.
  • Identify and document system bugs or discrepancies, collaborating with developers or vendors to resolve them.
  • Perform regression testing to ensure updates or fixes do not negatively impact existing functionalities.
  • Automate repetitive testing processes and improve testing efficiency.

FAQs

What is the primary role of the Associate IS position at Amgen?

The primary role of the Associate IS position is to implement and support the next generation of safety platforms and related technologies, focusing on resolving daily issues related to processing data and files related to adverse events across multiple systems.

What are the key responsibilities of the Associate IS role?

Key responsibilities include supervising daily data processes, tackling system and data reconciliation issues, collaborating on system dependencies, documenting recurring issues, developing dashboards to track performance, conducting regression testing, and automating testing processes.

What are the basic qualifications required for this position?

The basic qualifications include a Bachelor’s degree with 0-3 years of relevant experience or a diploma with 4-7 years of relevant experience in Life Science, Biotechnology, Pharmacology, or Information Systems.

What skills are considered must-haves for this role?

Must-have skills include strong analytical and problem-solving abilities, knowledge of testing methodologies, proficiency in data analysis tools, manual and automated testing, basic SQL knowledge, and familiarity with regulatory compliance testing and ITIL processes.

Are there any preferred certifications for this position?

Yes, the SAFe for Teams certification is preferred.

What is the expected shift schedule for this role?

This individual contributor position requires the candidate to work a later shift and may include second or third shift schedules, depending on business needs.

What soft skills are important for the Associate IS role?

Important soft skills include the ability to work under minimal supervision, strong communication skills, the capability to manage multiple priorities, team orientation, and strong presentation skills.

What can potential employees expect from Amgen in terms of professional growth?

Amgen offers competitive benefits, a supportive collaborative culture, and opportunities for personal and professional growth.

Does Amgen have an inclusive work environment?

Yes, Amgen fosters an inclusive environment, respecting diverse backgrounds and promoting ethics and commitment among its employees.

How can applicants request accommodations during the job application process?

Individuals needing accommodations can contact Amgen to request assistance for participating in the job application or interview process, or for performing essential job functions.

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Amgen

#WeareBiotech

Science & Healthcare
Industry
10,001+
Employees
1980
Founded Year

Mission & Purpose

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.