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Associate-M&Q Employee Relations Representative

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Lilly

27d ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Indianapolis

AI generated summary

  • You must have a Bachelor’s degree or 3 years related experience, 1+ years in HR, strong communication, critical thinking, and employee relations skills, plus experience with M&Q and supervision.
  • You will build rapport at manufacturing sites, coach employees and supervisors on issues, conduct investigations, and collaborate to enhance organizational culture and efficiency.

Requirements

  • Bachelor’s Degree or High School Diploma/GED with 3 years of related work experience
  • 1+ years of previous experience in Human Resources or minimum of 3 years total related work or leadership experience
  • Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.
  • 3+ years of previous experience in Human Resources
  • 4+ years of total work experience
  • Experience in managing employee relations issues and/or investigations into potential policy violations
  • Ability to deal with ambiguity, ability to maintain objectivity and a resilient demeanor
  • Ability to conduct crucial/difficult conversations
  • Critical thinking skills and excellent judgment
  • Ability to coach and influence people at all levels
  • Strong written and oral communication skills in all forums – email, group presentation, face-to-face meetings, and phone conversations
  • Attention to detail and strong documentation skills
  • Strong computer skills – Excel, PowerPoint, Word, Workday
  • Supervisor experience
  • Experience working with the M&Q organization

Responsibilities

  • Proactive Employee Relations Support:
  • Establish a regular Employee Relations presence at manufacturing sites, building rapport with employees, supervisors, and site leadership to understand concerns at the site
  • Leverage insights from personal observations, HR People Analytics team data, and ER case management data to identify key themes and areas requiring additional support
  • Identify issues, propose solutions, and collaborate with site HR and leadership to enhance organizational culture
  • Collaborate with the MQ Employee Relations team and the core Employee Relations team to provide uniform support throughout the organization
  • Coach and counsel supervisors:
  • Leadership/management skills
  • Team effectiveness and local organizational issues
  • Employee development and retention
  • Fair and consistent treatment and application of company policies
  • Performance management and discipline
  • Internal staffing and other HR processes
  • Coach and counsel employees:
  • Workplace issues
  • Meeting performance expectations
  • Professional and career-related issues
  • Personal issues with referrals to appropriate experts
  • Conduct Employee Relations case work and manage HR investigations:
  • Plan, conduct, and document investigations
  • Communicate and deliver investigation outcomes
  • Enhance team processes and practices to reduce bureaucracy and boost efficiency for HR, employees, and key business partners.
  • Serve as a Subject Matter Expert on Employee Relations (ER) and investigations, collaborating with the primary ER team to develop and maintain essential skills. Share key lessons, and cross-train with investigation and legal experts to ensure a well-rounded skills.

FAQs

Do we support remote work?

No, this role is not approved for remote work and requires regular onsite presence at manufacturing sites and LCC.

Is travel required for this position?

Yes, a minimum of 25% travel is required to sites outside of Indianapolis.

What is the anticipated salary range for this position?

The anticipated wage for this position is $57,750 - $129,800, depending on a candidate’s education, experience, skills, and geographic location.

What are the basic education requirements for this role?

The basic requirements include a Bachelor’s Degree or a High School Diploma/GED with 3 years of related work experience.

What kind of experience is preferred for this position?

It is preferred to have 3+ years of previous experience in Human Resources, along with experience in managing employee relations issues and/or investigations.

What kinds of support does the Associate - M&Q Employee Relations Representative provide?

The representative provides proactive employee relations support, coaching and counseling for supervisors and employees, and manages HR investigations.

Will I be involved in training or conducting workshops?

Yes, the position involves leading projects and workshops designed to enhance supervisor capability and foster employee connections.

Is there any mention of accommodations for individuals with disabilities?

Yes, Lilly is dedicated to helping individuals with disabilities and provides a process for requesting accommodations as part of the application process.

What is the company culture like at Lilly?

Lilly emphasizes putting people first, making a difference for communities, and combining caring with discovery to improve lives around the world.

What employee resource groups are available at Lilly?

Lilly offers various employee resource groups (ERGs) including networks for African Americans, LGBTQ+ allies, women, veterans, and many more to support diverse communities within the organization.

We're a medicine company turning science into healing to make life better for people around the world.

Manufacturing & Electronics
Industry
10,001+
Employees
1876
Founded Year

Mission & Purpose

Eli Lilly and Company is a global pharmaceutical firm dedicated to discovering, developing, and delivering innovative medicines that improve patient outcomes worldwide. Their ultimate mission is to make life better for people around the globe through high-quality healthcare solutions. The purpose of the company is to create medicines that help people live longer, healthier, and more active lives, while maintaining a commitment to ethical standards, scientific excellence, and integrity in all their operations.