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Associate, Quality Services, Device Tech Support

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Amazon

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Software Engineering
    IT & Cybersecurity
  • Chennai

AI generated summary

  • You must have a bachelor's degree, experience in testing consumer devices, and knowledge of QA methodology and tools.
  • You will execute test plans, identify gaps in test cases, analyze bugs, and adapt to changing priorities while thoroughly testing product changes and reporting results clearly and timely.

Requirements

  • Bachelor's degree
  • Experience with testing consumer devices
  • Knowledge of QA methodology and tools

Responsibilities

  • Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner.
  • Should have understanding of the functionality of the project/product. Should have the ability to stay connected with changing requirements and documentation.
  • Should be able to actively look for gaps in test cases and look beyond test cases for issues/bugs.
  • Should execute processes to thoroughly test product changes.
  • Should be agile and be responsive to changing priorities in projects and be quick at changing course of testing.
  • Should have the ability to backtrack and do a root cause analysis of bugs/issues.
  • Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner.
  • Should have understanding of the functionality of the project/product. Should have the ability to stay connected with changing requirements and documentation.
  • Should be able to actively look for gaps in test cases and look beyond test cases for issues/bugs.
  • Should execute processes to thoroughly test product changes.
  • Should be agile and be responsive to changing priorities in projects and be quick at changing course of testing.
  • Should have the ability to backtrack and do a root cause analysis of bugs/issues.
  • Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner.
  • Should have understanding of the functionality of the project/product. Should have the ability to stay connected with changing requirements and documentation.
  • Should be able to actively look for gaps in test cases and look beyond test cases for issues/bugs.
  • Should execute processes to thoroughly test product changes.
  • Should be agile and be responsive to changing priorities in projects and be quick at changing course of testing.
  • Should have the ability to backtrack and do a root cause analysis of bugs/issues.

FAQs

What is the primary responsibility of the Associate in Quality Services, Device Tech Support?

The primary responsibility includes executing test plans and test cases, creating test data, and reporting results in a timely, clear, and concise manner.

What qualifications are necessary for this position?

A Bachelor's degree and experience with testing consumer devices are required.

Is knowledge of QA methodology and tools necessary for this role?

While it's not required, knowledge of QA methodology and tools is preferred for this position.

What kind of adaptability is expected from this role?

The role requires agility and the ability to respond to changing priorities in projects and quickly adjust the testing course as needed.

Does this position involve any form of root cause analysis?

Yes, the role includes the ability to backtrack and conduct root cause analysis of bugs and issues.

What type of team will the Associate be working with?

The Associate will be part of the Fire Tablets team, which consists of multiple Design Assurance teams working on various components to validate and certify software builds.

Are there opportunities for accommodations during the application process?

Yes, there are accommodations available for applicants with disabilities during the application and hiring process. More information can be found at the provided Amazon link.

What should candidates expect regarding test case review in this position?

Candidates should be able to actively look for gaps in test cases and look beyond them for potential issues or bugs.

Is a specific location requirement for this job?

Yes, this position is based in Tamil Nadu, as indicated in the job posting.

Will there be opportunities for involvement in software build verification?

Yes, the Associate will be involved in validating and certifying software builds as part of the testing process.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.