Associate - Retail Process, JP, Pricing

Amazon

Nov 8

Applications are closed

Job
Full-time
Entry & Junior Level
Customer Relations
Data
Chennai
Remote

Requirements

Graduate in any discipline.
Ability to adhere to an SOP driven process and execute high judgement actions and accuracy as per defined SOPs.
Possesses excellent written and oral communication skills.
Fluent in written and spoken English.
Should be able to ‘dive deep’, identify the root cause of the issues, and work on potential solutions with team members/managers to fix them.
Ability to use a desktop/Laptop, Familiarity with Windows OS, Microsoft Outlook and MS Office.
Home environment free from background noise where you can connect to the internet and work on your deliverables.
Familiarity with multiple browsers, multiple tabs and window navigation.
Existing high-speed cable, internet dongle, DSL, or fiber optic Internet (10 MBPS or better, with at least 100 GB data) from a reliable provider. Mobile internet does not qualify.
Reliable phone carrier so associates can be contacted at all times.
Power back up
Proficient in MS Excel and other MS Office tools.
Statistical knowledge on averages, trends, outliers, charting, etc. would be an advantage.
Experience/ Knowledge of SQL and Macros, but not mandatory.
Work experience in online retail operations or similar fields is a plus.

Responsibilities

Ability to adhere to an SOP driven process and execute high judgement actions and accuracy as per defined SOPs.
Should be able to ‘dive deep’, identify the root cause of the issues, and work on potential solutions with team members/managers to fix them.
Reliable phone carrier so associates can be contacted at all times.
We are seeking candidates who will be responsible for monitoring pricing parameters and audit operations where they will be responsible for identifying products through continuous audit.
The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seek to understand Amazon’s core values and translate those into everyday practices.
It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality.
The ideal remote Amazonian is internet savvy and has technical aptitude when it comes to online tools and research.

FAQs

What is the required educational background for the Associate position in Retail Process, JP, Pricing?

A graduate in any discipline is required for this position.

What kind of communication skills are necessary for this job?

Excellent written and oral communication skills are necessary, and fluency in written and spoken English is required.

What technical skills are expected from the applicants?

Applicants should be familiar with using a desktop/laptop, Windows OS, Microsoft Outlook, MS Office, and should be proficient in MS Excel. Familiarity with multiple browsers and navigation of multiple tabs/windows is also expected.

Is experience in online retail operations beneficial for this role?

Yes, work experience in online retail operations or similar fields is considered a plus for this role.

Are there any specific internet connectivity requirements for this position?

Yes, candidates must have existing high-speed cable, internet dongle, DSL, or fiber optic Internet with a minimum speed of 10 MBPS and at least 100 GB data from a reliable provider. Mobile internet does not qualify.

Is knowledge of SQL and Macros necessary for the job?

Knowledge of SQL and Macros is beneficial but not mandatory for this position.

What kind of work environment is expected for this role?

Associates are expected to maintain a home environment free from background noise and ensure uninterrupted internet connectivity to deliver their best in terms of productivity and quality.

How important is attention to detail for this position?

Attention to detail is crucial for this position as associates will be responsible for monitoring pricing parameters and conducting audits to identify products.

Will I need to engage with team members or managers for problem-solving?

Yes, the ideal candidate should have the ability to ‘dive deep’, identify root causes of issues, and work collaboratively with team members or managers to find solutions.

Amazon

Retail & Consumer Goods

Industry

10,001+

Employees

1994

Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.