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Associate Store Manager

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Wayfair

8d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
  • Tampa

AI generated summary

  • You need 2+ years of customer service or retail leadership experience, a keen eye for design, strong communication skills, ability to delegate, and flexibility to work weekends and evenings. Plus, you must be physically able to lift up to 50 lbs and move around the store.
  • You will drive sales, enhance customer experience, train staff, delegate tasks, and collaborate with the management team to ensure store success.

Requirements

  • 2+ years of customer service or retail leadership experience.
  • Your sense of personal style with a discerning eye and passion for design and home furnishings.
  • High school diploma/GED or equivalent, Associate Degree or equivalent preferred.
  • Strong communication, interpersonal, and problem-solving skills.
  • Strong delegation skills in support of execution and driving results.
  • Proven ability to build a culture focused on success and teamwork.
  • Full-Time roles: Open availability to work flexible hours on weekdays, evenings, and weekends.
  • Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.
  • PHYSICAL REQUIREMENTS:
  • While performing the duties of this job, the employee is frequently required to stand, walk, talk, and hear. The employee frequently is required to handle or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. The employee must regularly, frequently, or occasionally lift and/or move up to 50 lbs.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

  • Provide an authentic, friendly customer experience that exemplifies our commitment to a relentless customer focus.
  • Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store; Focus on promoting and driving sales within the Manager on Duty (MOD) role.
  • Coach, teach, train, recognize, and manage the performance and development of all store associates to encourage professional growth and build a bench of talent.
  • Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic, and associate training/performance.
  • In collaboration with the Store Manager, manage and delegate workload to ensure the execution of strategies across the store and within your Division of Responsibility (DOR); including but not limited to Sales, Visual, and or Operations.
  • Participate in weekly Division of Responsibility (DOR) walk-throughs with the Store Manager and follow up as required.
  • Collaborate with the Store Manager and other functional Assistant/Associate Store Managers during new season planning and execution.
  • Stay current on all store initiatives and communications received, sharing with associates when appropriate.
  • Model and ensure all policies and procedures are communicated effectively, maintained, and consistently followed.
  • Additional responsibilities as assigned.

FAQs

What are the job requirements for the Associate Store Manager position at Wayfair's International Plaza Mall location?

The job requirements for the Associate Store Manager position include having 2+ years of customer service or retail leadership experience, a sense of personal style and passion for design and home furnishings, strong communication and problem-solving skills, and the ability to work flexible hours including weekdays, evenings, and weekends.

What are the benefits offered for the Associate Store Manager position at Wayfair?

The benefits offered for the Associate Store Manager position at Wayfair include 401(k) with matching, dental insurance, employee discount, flexible schedule, health insurance, paid time off, and vision insurance.

What are the physical requirements for the Associate Store Manager position at Wayfair?

The physical requirements for the Associate Store Manager position include standing, walking, talking, and hearing frequently, handling or feeling and reaching with hands and arms regularly, climbing or balancing and stooping, kneeling, crouching, or crawling occasionally, and lifting and moving up to 50 lbs regularly, frequently, or occasionally.

What is the expected salary range for the Associate Store Manager position at Wayfair?

The expected salary range for the Associate Store Manager position at Wayfair is $20.00 - $21.00 per hour.

Where is the work location for the Associate Store Manager position at Wayfair?

The work location for the Associate Store Manager position is in person at the International Plaza Mall.

Retail & Consumer Goods
Industry
10,001+
Employees
2002
Founded Year

Mission & Purpose

Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service to the development of tools that make the shopping process easier, to carry one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.