Logo of Huzzle

Asst. Store Manager - Merchandise Management

  • Job
    Full-time
    Senior & Expert Level
  • Customer Relations
  • Bangalore, +1

AI generated summary

  • You should be a graduate from a recognized university and have experience in retail store operations and management, specifically with food products.
  • You will drive sales, oversee daily operations, manage inventory and displays, ensure customer service excellence, mentor teams, analyze data, and streamline processes for operational efficiency.

Requirements

  • * Candidate should be a Graduate (in any stream) from a Recognized University.
  • * Candidate should be having experience in handling Retail Store Operations and Management (especially in Food product range).

Responsibilities

  • Drive Floor Walk-in sales by implementing effective promotional strategies and ensuring an engaging shopping experience.
  • Direct and oversee daily store operations, ensuring compliance with company policies and procedures.
  • Assure stock availability by coordinating timely replenishments and efficient inventory management. Monitor and manage inventory levels, executing strategies to maintain optimal stock levels and reduce business losses.
  • Maintain Display standards by regularly updating planogram to showcase merchandise effectively, enhancing store appearance and attract potential customers.
  • Provide exceptional customer service, addressing and resolving customer queries promptly and efficiently. Improve Customer Service standards by establishing best practices and continuous staff training programs.
  • Lead and mentor store teams, fostering a positive working environment and promoting professional development.
  • Collaborate with senior leadership to develop and implement sales strategies that align with corporate goals.
  • Analyze sales data and metrics to identify opportunities for increased sales and improved customer satisfaction.
  • Ensure operational efficiency by streamlining processes and utilizing technological solutions to enhance productivity.

FAQs

What is the primary role of the Assistant Store Manager - Merchandise Management?

The primary role is to actively manage inventory, lead a dynamic team, and ensure an exceptional customer service experience within the store.

What qualifications are required for this position?

A candidate must be a Graduate from a recognized university and have experience in handling retail store operations and management, particularly in the food product range.

How much experience is required for this position?

A minimum of 8 to 12 years of experience in retail operations is required for this role.

What skills are essential for success in this position?

Essential skills include inventory management, visual merchandising, shrinkage control, sales management, customer service, leadership, team building, and problem-solving.

Where is this position located?

This position is available in Mumbai and Bangalore.

What kind of team will I be managing?

You will be managing a diverse store team, fostering a collaborative and inclusive work environment to motivate employees and enhance productivity.

What are my responsibilities related to inventory management?

Responsibilities include monitoring and managing inventory levels, executing strategies to maintain optimal stock levels, and coordinating timely replenishments.

Is customer service a priority in this role?

Yes, providing exceptional customer service is a crucial responsibility of the Assistant Store Manager.

What is the company's commitment to employee development?

The company is committed to fostering professional development by mentoring store teams and establishing continuous training programs.

Will I be involved in setting sales strategies?

Yes, you will collaborate with senior leadership to develop and implement sales strategies that align with corporate goals.

2006

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Reliance Retail is a leading retail company in India, focused on providing a diverse range of products and services across various sectors, including grocery, electronics, apparel, and more. Their ultimate mission is to enhance the shopping experience for customers by offering quality products at competitive prices, while also fostering economic growth and job creation. Reliance Retail aims to serve the evolving needs of consumers through innovative retail formats and technologies, ultimately striving to become the preferred shopping destination for millions of customers across the country.