Logo of Huzzle

Asst. Store Manager - Merchandise Management

  • Job
    Full-time
    Senior & Expert Level
  • Customer Relations
  • Mumbai, +1

AI generated summary

  • You must be a graduate from a recognized university and have experience in retail store operations, particularly with food products.
  • You will drive sales, manage inventory, enhance customer service, oversee daily operations, mentor staff, implement promotional strategies, and analyze performance metrics for growth.

Requirements

  • * Candidate should be a Graduate (in any stream) from a Recognized University.
  • * Candidate should be having experience in handling Retail Store Operations and Management (especially in Food product range).

Responsibilities

  • Drive Floor Walk-in sales by implementing effective promotional strategies and ensuring an engaging shopping experience.
  • Direct and oversee daily store operations, ensuring compliance with company policies and procedures.
  • Assure stock availability by coordinating timely replenishments and efficient inventory management. Monitor and manage inventory levels, executing strategies to maintain optimal stock levels and reduce business losses.
  • Maintain Display standards by regularly updating planogram to showcase merchandise effectively, enhancing store appearance and attract potential customers.
  • Provide exceptional customer service, addressing and resolving customer queries promptly and efficiently. Improve Customer Service standards by establishing best practices and continuous staff training programs.
  • Lead and mentor store teams, fostering a positive working environment and promoting professional development.
  • Collaborate with senior leadership to develop and implement sales strategies that align with corporate goals.
  • Analyze sales data and metrics to identify opportunities for increased sales and improved customer satisfaction.
  • Ensure operational efficiency by streamlining processes and utilizing technological solutions to enhance productivity.

FAQs

What is the role of the Assistant Store Manager - Merchandise Management at METRO Cash & Carry India?

The Assistant Store Manager - Merchandise Management is responsible for managing inventory, leading a dynamic team, ensuring exceptional customer service, and overseeing daily store operations to maximize sales and efficiency.

What are the required qualifications for this position?

Candidates should be Graduates (in any stream) from a recognized university, with experience in handling retail store operations and management, specifically in the food product range.

What previous experience is necessary for this position?

A minimum of 8 to 12 years of experience in retail operations, inventory management, and customer service is required for this senior manager level position.

Is leadership experience necessary for this role?

Yes, demonstrated ability to inspire, lead, and manage a diverse team is essential for this position.

What skills are essential for success in this role?

Essential skills include inventory management, visual merchandising, shrinkage control, sales management, customer service, problem-solving, and team building.

What specific responsibilities does the Assistant Store Manager have?

Responsibilities include driving sales, managing daily store operations, ensuring stock availability, maintaining display standards, providing exceptional customer service, mentoring store teams, collaborating on sales strategies, and analyzing sales data.

Will I need to be involved in customer service training?

Yes, the Assistant Store Manager will establish best practices and continuous staff training programs to improve customer service standards.

What is the company culture at METRO Cash & Carry India?

The company culture focuses on collaboration, inclusivity, and professional development within a dynamic retail environment.

Are there opportunities for professional development in this role?

Yes, the Assistant Store Manager will lead and mentor store teams, promoting professional development and fostering a positive working environment.

Where are the job locations for this position?

The position is available at METRO Cash & Carry India in Mumbai and Bangalore.

2006

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Reliance Retail is a leading retail company in India, focused on providing a diverse range of products and services across various sectors, including grocery, electronics, apparel, and more. Their ultimate mission is to enhance the shopping experience for customers by offering quality products at competitive prices, while also fostering economic growth and job creation. Reliance Retail aims to serve the evolving needs of consumers through innovative retail formats and technologies, ultimately striving to become the preferred shopping destination for millions of customers across the country.