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Asst. Store Manager - Merchandise Management

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Reliance Retail

15d ago

  • Job
    Full-time
    Senior & Expert Level
  • Customer Relations
    Business, Operations & Strategy
  • Delhi

AI generated summary

  • You must excel in inventory and shrinkage management, visual merchandising, sales driving, customer service, leadership, team building, and problem solving to enhance operations and customer satisfaction.
  • You will drive sales, manage daily operations, ensure stock availability, maintain display standards, enhance customer service, lead teams, analyze sales data, and streamline processes for efficiency.

Requirements

  • Inventory Management: Expertise in effective management and control of store inventory to minimize loss and maximize efficiency.
  • Visual Merchandising: Ability to create appealing merchandise displays that enhance product visibility and attract customers.
  • Shrinkage Management: Expertise to minimize losses and ensure accurate inventory records.
  • Sales Management: Strong capability to drive sales, understand customer needs, and ensure the meeting of sales targets.
  • Customer Service: Commitment to providing excellent service and enhancing the overall shopping experience for customers.
  • Leadership: Demonstrated ability to inspire, lead, and manage a diverse team for achieving store objectives efficiently.
  • Team Building: Expertise in fostering a collaborative and inclusive work environment to motivate employees and enhance productivity.
  • Problem Solving: Ability to effectively identify, analyze, and resolve issues to improve store operations and customer satisfaction.

Responsibilities

  • Drive Floor Walk-in sales by implementing effective promotional strategies and ensuring an engaging shopping experience.
  • Direct and oversee daily store operations, ensuring compliance with company policies and procedures.
  • Assure stock availability by coordinating timely replenishments and efficient inventory management. Monitor and manage inventory levels, executing strategies to maintain optimal stock levels and reduce business losses.
  • Maintain Display standards by regularly updating planogram to showcase merchandise effectively, enhancing store appearance and attract potential customers.
  • Provide exceptional customer service, addressing and resolving customer queries promptly and efficiently. Improve Customer Service standards by establishing best practices and continuous staff training programs.
  • Lead and mentor store teams, fostering a positive working environment and promoting professional development.
  • Collaborate with senior leadership to develop and implement sales strategies that align with corporate goals.
  • Analyze sales data and metrics to identify opportunities for increased sales and improved customer satisfaction.
  • Ensure operational efficiency by streamlining processes and utilizing technological solutions to enhance productivity.

FAQs

What is the minimum experience required for the Assistant Store Manager - Merchandise Management position?

The minimum experience required is 8 to 12 years in a relevant field.

What are the main responsibilities of the Assistant Store Manager - Merchandise Management?

The main responsibilities include managing daily store operations, overseeing inventory management, driving sales through promotional strategies, providing exceptional customer service, and leading the store team.

Is prior experience in retail management necessary for this role?

Yes, prior experience in retail management is essential to effectively handle the responsibilities of this position.

What skills are important for the Assistant Store Manager role?

Important skills include leadership, inventory management, customer service, visual merchandising, sales management, team building, problem solving, and shrinkage control.

What type of company is METRO Cash & Carry India?

METRO Cash & Carry India is a leading wholesale company that specializes in serving traders, hotels, restaurants, caterers, and other independent businesses through cash-and-carry operations.

Will I be responsible for staff training and development?

Yes, leading and mentoring store teams, as well as providing continuous staff training programs, is a key responsibility in this role.

Does the role involve analyzing sales data?

Yes, analyzing sales data and metrics to identify opportunities for increased sales and improved customer satisfaction is part of the job.

What kind of environment does the Assistant Store Manager work in?

The Assistant Store Manager works in a vibrant retail environment, ensuring an engaging shopping experience for customers and a collaborative atmosphere for team members.

Are there opportunities for career growth within METRO Cash & Carry India?

Yes, METRO Cash & Carry India offers opportunities for professional development and career growth within the organization.

What is the primary focus of the merchandising management role?

The primary focus of the merchandising management role is to effectively manage and control store inventory, enhance product visibility through visual merchandising, and drive sales while ensuring a high standard of customer service.

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Reliance Retail

2006

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Reliance Retail is a leading retail company in India, focused on providing a diverse range of products and services across various sectors, including grocery, electronics, apparel, and more. Their ultimate mission is to enhance the shopping experience for customers by offering quality products at competitive prices, while also fostering economic growth and job creation. Reliance Retail aims to serve the evolving needs of consumers through innovative retail formats and technologies, ultimately striving to become the preferred shopping destination for millions of customers across the country.