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Audio Visual Sales Manager

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Encore

22d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You should have a BS/BA or 1+ years of experience, 1 year in tech/hospitality sales, AV knowledge is a plus, strong communication skills, and technical aptitude.
  • You will drive sales, prepare quotes, collaborate with teams, attend client meetings, manage customer relationships, update CRM data, and maintain a healthy sales pipeline while ensuring profitability.

Requirements

  • · BS/BA or 1+ years of Encore or equivalent experience preferred
  • · 1 year technology sales or hospitality experience preferred
  • · Prior sales experience in audiovisual is a plus
  • · Knowledge of hospitality industry and sales processes preferred
  • · Technical aptitude and computer proficiency required
  • · Strong written and verbal communication skills

Responsibilities

  • Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilising Encore’s sales process and methodology.
  • Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through the website, venue booking system, or other sources as assigned.
  • Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
  • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
  • Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
  • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
  • Thoroughly research and understand customer history and previous experiences, in order to create more personalised customer experiences.
  • Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
  • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
  • Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
  • Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
  • Ensure all known opportunities are in CRM and completely accurate and updated at all times.
  • See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
  • Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
  • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.

FAQs

What is the salary range for the Audio Visual Sales Manager position?

The salary range for this position is £40,000 - £45,000, depending on experience.

What are the primary responsibilities of the Audio Visual Sales Manager?

The primary responsibilities include revenue generation, relationship management, and sales accountability, including driving results through a consultative sales approach, maintaining customer relationships, and managing the sales pipeline.

Is prior experience in audiovisual sales required for this position?

While prior sales experience in audiovisual is a plus, it is not strictly required. A year of technology sales or hospitality experience is preferred.

What qualifications are necessary to apply for this role?

A BS/BA degree or 1+ years of Encore or equivalent experience is preferred, along with strong written and verbal communication skills and technical aptitude.

Will the Audio Visual Sales Manager need to meet with clients in person?

Yes, the role involves attending customer meetings, site visits, and pre-conference planning meetings to support customer event experiences.

Is knowledge of the hospitality industry important for this role?

Yes, knowledge of the hospitality industry and sales processes is preferred for the Audio Visual Sales Manager position.

What software or tools will the Audio Visual Sales Manager need to use?

The role requires proficiency in Customer Relationship Management (CRM) systems and technical proficiency with various software tools related to sales and event management.

How does the company support professional growth for this position?

The company supports professional growth through ongoing training, the adoption of Standard Operating Procedures (SOPs), and staying informed about new product/service offerings and emerging technologies.

What kind of service standards does the company expect from the Audio Visual Sales Manager?

The company expects world-class service standards, including cultivating customer relationships, being safety conscious, and effectively communicating with clients and colleagues.

Who does the Audio Visual Sales Manager report to?

The position reports to a Senior Sales Manager, Cluster Sales Manager, or Technical Events Manager.

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Encore

The new Encore brings together PSAV, Encore Event Technologies and its family of companies under a new global brand.

Entertainment & Media
Industry
10,001+
Employees
2018
Founded Year

Mission & Purpose

Encore creates memorable experiences that engage and transform organizations. As the global leader for event technology and production services, Encore’s team of creators, innovators and experts deliver real results through strategy and creative, advanced technology, digital, environmental, staging, and digital solutions for hybrid, virtual and in-person events. Encore operates in more than 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific.