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Audit Manager I, AIT

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Amazon

2mo ago

  • Job
    Full-time
    Mid Level
  • Data
    Business, Operations & Strategy
  • Cork

AI generated summary

  • You need 2+ years in project/team management, advanced Excel skills, SQL proficiency, process improvement experience, a bachelor’s degree, and knowledge of Lean/Six Sigma concepts.
  • You will establish SOPs, analyze data trends, drive solutions, lead a team, conduct error investigations, and communicate with stakeholders to achieve business goals efficiently.

Requirements

  • 2+ years of program or project management experience
  • 2+ years of team management experience
  • Knowledge of Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced level
  • Experience leading process improvements
  • Bachelor’s degree (preferably in technical discipline) and minimum 4 years of relevant working experience including hands on ops experience, designing quality, operations’ processes and reporting governance.
  • Strong familiarity with databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and ability to work with large data sets
  • Excellent oral/written communication & data presentation skills, including an ability to effectively communicate with both internal and external stakeholders
  • Experience communicating and handling cross-functional programs including project stakeholders, technical program managers, and software development teams
  • Advanced computer literacy in Microsoft Office applications, especially MS Excel, Word & PowerPoint
  • Passion for innovation, automation, and operational excellence- should show high ownership and institute process improvements wherever needed
  • Can adapt well to changing circumstances, direction, and strategy
  • Ability to effectively lead a small team, ensuring career coaching and strength alignment
  • Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets
  • Knowledge of Lean, Kaizen, Six Sigma concepts
  • Experience in managing critical operational processes, with SLA responsibility
  • Ability to write VBA macros in MS Excel aimed at automation & process improvement

Responsibilities

  • Establish SOPs, process controls, recommend revisions and ensure alignment with business goals
  • Build and scale system-level solutions that have metric impact; drive adoption of solutions across teams
  • Perform data analysis on trends observed and recommend solutions to the product and BD teams
  • Collaborate with partner teams and stakeholders across the globe to deliver on key business goals and objectives by driving consensus and building trust
  • Perform high level failure (error) investigations which may be either operational or business specific in nature
  • Establishes key reporting/MIS for functional area & write strong, well-structured and detail oriented reports in a clear, concise and audience-specific format
  • Ability to effectively lead a small team, ensuring career coaching and strength alignment
  • Drives continuous improvement and contribute to COE (Correction of Error) process by documenting any issues/RCAs/action planning in functional area and own specific action or change
  • Demonstrates the ability to dive deep into a problem, performs ‘root cause analysis,’ and identifies constraints to recommend a solution
  • Manage operations, perform capacity and resourcing analysis and provide staffing recommendations
  • Interacts with multiple stakeholders to communicate on operations and represents data/metrics information and project reviews

FAQs

What is the minimum experience required for the Audit Manager I, AIT position?

A minimum of 4 years of relevant working experience is required, including 2+ years of program or project management experience and 2+ years of team management experience.

What educational background is preferred for this role?

A bachelor's degree, preferably in a technical discipline, is preferred for this role.

What software skills are necessary for this position?

Advanced knowledge of Microsoft Office products, especially MS Excel, Word, and PowerPoint, is necessary. Familiarity with databases such as SQL, MySQL, and ETL Manager is also required.

Is experience with process improvement methodologies required?

Yes, experience leading process improvements and knowledge of Lean, Kaizen, and Six Sigma concepts are required.

What is the focus of the team this position is part of?

The team focuses on improving the Seller/Buyer experience on Amazon by building solutions, driving innovation, and establishing partnerships with core business teams.

Will the person in this role manage a team?

Yes, the Audit Manager I, AIT will effectively lead a small team, ensuring career coaching and strength alignment.

What types of analysis will be performed in this role?

The incumbent will perform data analysis on observed trends, capacity and resourcing analysis, and conduct high-level failure investigations.

Are there opportunities for career growth in this position?

Yes, there will be opportunities for career coaching, leadership development, and involvement in process improvements, contributing to career growth.

How important is effective communication in this role?

Effective oral and written communication skills are essential, as the role involves interacting with multiple stakeholders and presenting data and metrics.

What are some key responsibilities of the Audit Manager I, AIT?

Key responsibilities include establishing SOPs, driving consensus among teams, reporting metrics, documenting errors, and managing operations effectively.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.