FAQs
What is the main responsibility of the Automation & CRM Business Analyst at Farfetch?
The main responsibility is to act as a liaison between Business Subject Matter Experts (SMEs) and the Engineering teams, ensuring clear communication and alignment while identifying and designing automation initiatives that enhance services for customers and employees.
Which skills are preferred for this position?
Preferred skills include previous experience in process improvement, design, RPA, or Salesforce, as well as knowledge of programming languages like C#, AppScript, Python, and experience with tools like UiPath.
Is experience in Six Sigma or Agile methodologies valuable for this role?
Yes, knowledge of Six Sigma, Design Thinking, or Agile methodologies is highly valued for this position.
What should candidates possess in terms of communication skills?
Candidates should be fluent in English, both written and spoken, and possess excellent documentation and communication skills.
What benefits does Farfetch offer to its employees?
Farfetch offers health insurance for the whole family, a flexible working environment, extra days off, a sabbatical program, training opportunities with free access to Udemy, and a flexible benefits program.
Will I need to conduct any testing as part of this role?
Yes, the role involves supporting and collaborating during the testing phase of new automations to ensure quality and functionality.
What location is the Porto office situated in?
The Porto office is located in Portugal's vibrant second city, known for its creative and cozy environment.
Are there opportunities for professional development within the company?
Yes, Farfetch provides training opportunities and free access to Udemy for employees to foster professional growth.
Does Farfetch have a commitment to equal opportunities in hiring?
Yes, Farfetch is an equal opportunities employer, ensuring that all applicants are treated equally and fairly throughout the recruitment process.
Is Farfetch involved in any fraudulent recruitment practices?
No, Farfetch is committed to maintaining a legitimate recruitment process and warns candidates against fraudulent activities that may falsely claim to represent the company.