FAQs
What is the job title for this position?
The job title is AVP-Service Designer - C12.
What are the primary responsibilities of the Service Designer?
The primary responsibilities include developing frameworks that support the organization, coordinating research activities, influencing stakeholders, understanding customer needs, incorporating business requirements, and providing coaching and training to new recruits.
What qualifications are required for this role?
The role requires 5-8 years of experience in Service Design or relevant fields, strong analytical and quantitative skills, experience with agile methodologies, and excellent communication skills.
What is the education requirement for this position?
A Bachelor’s/University degree or equivalent experience is required.
What skills are essential for this role?
Essential skills include proficiency in design thinking tools and methods, strong analytical and quantitative skills, and the ability to work effectively with senior executives and third-party service providers.
Where is the primary location for this role?
The primary location for this role is in Irving, Texas, United States.
What is the salary range for the position?
The primary location full-time salary range is $107,120.00 - $160,680.00.
Are there opportunities for professional development in this role?
Yes, there are opportunities for professional development, including knowledge transfer sessions and on-the-job training for new employees.
Does this role involve working with a team?
Yes, the role involves collaborating closely with Product Managers, Developers, and fellow Designers, as well as assuming informal/formal leadership within teams.
Does the company provide employee benefits?
Yes, Citi offers competitive employee benefits, including medical, dental & vision coverage, 401(k), life and accident insurance, wellness programs, and paid time off packages.