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AVP- Whistleblowing Investigations Oversight

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  • Job
    Full-time
    Senior & Expert Level
  • Government & Politics
    Legal
  • Pune

Requirements

  • Working with the Case Management VP in the handling and oversight of whistleblowing cases throughout the end to end WI process for whistleblowing cases.
  • A focus on WI’s oversight of whistleblowing investigations, including completing QC of Investigations at various checkpoints throughout the investigative lifecycle to ensure an appropriate investigation has been performed in line with WI processes around the handling of cases, the whistleblower has been engaged and Developing a subject matter expertise in whistleblowing at Barclays, working with colleagues in the wider WI team to ensure a consistently excellent standard in the investigation of concerns and treatment of whistleblowers.
  • Responsibility for the delivery of Speak Up sessions with internal stakeholders and promotion of the Whistleblowing Programme.
  • Acting as a point of escalation for a team of Glasgow based WIO analysts, coordinating workload, allocating tasks and overseeing output.
  • Delegated responsibility for a range of whistleblowing programme oriented tasks to assist the Whistleblower Engagement Lead and Whistleblower Programme Lead with fulfilment of their roles, including acting as a Record Champion and Secretariat, when required.
  • Maintaining the confidentiality of whistleblowing cases, including ensuring that appropriate controls regarding the protection of whistleblower identity are adopted in line with the whistleblower’s identity preference.
  • Assist with timely implementation of WIO strategy and priorities where relevant, including assisting in communicating key messages and updates to the global team.
  • Due to the confidential and sensitive nature of the work conducted by WI, the role holder is expected to act with discretion, integrity and empathy and have a strong moral compass. The role holder should be someone who works well under pressure to deliver multiple deliverables, alone or as part of a team, and is able and willing to adapt to change. They must be curious and able to challenge information and is willing to look at data in different ways and be someone who is able to interpret information and relay this in a clear and succinct manner and able to pitch to colleagues at the right level.
  • The role holder will be expected to maintain confidentiality and act with discretion at all times and will be expected to be a positive culture carrier for the team and to display the Barclays Mindset.
  • Excellent communication, negotiation and presentation skills.
  • Understanding and experience of good governance and controls.
  • Understanding of (or ability to understand) and operate within the Compliance Risk Framework.
  • Ability to operate with a continuous improvement mindset, identifying opportunities for enhancements.
  • Strong organisational skills, capable of prioritising actions, identifying potential delays and forward planning delivery.
  • Experience of working with, in a collaborative and effective manner, stakeholders at a range of corporate grades.
  • Excellent written and strong oral communication skills.

Responsibilities

  • Working with the Case Management VP in the handling and oversight of whistleblowing cases throughout the end to end WI process for whistleblowing cases.
  • A focus on WI’s oversight of whistleblowing investigations, including completing QC of Investigations at various checkpoints throughout the investigative lifecycle to ensure an appropriate investigation has been performed in line with WI processes around the handling of cases, the whistleblower has been engaged and Developing a subject matter expertise in whistleblowing at Barclays, working with colleagues in the wider WI team to ensure a consistently excellent standard in the investigation of concerns and treatment of whistleblowers.
  • Responsibility for the delivery of Speak Up sessions with internal stakeholders and promotion of the Whistleblowing Programme.
  • Acting as a point of escalation for a team of Glasgow based WIO analysts, coordinating workload, allocating tasks and overseeing output.
  • Delegated responsibility for a range of whistleblowing programme oriented tasks to assist the Whistleblower Engagement Lead and Whistleblower Programme Lead with fulfilment of their roles, including acting as a Record Champion and Secretariat, when required.
  • Maintaining the confidentiality of whistleblowing cases, including ensuring that appropriate controls regarding the protection of whistleblower identity are adopted in line with the whistleblower’s identity preference.
  • Assist with timely implementation of WIO strategy and priorities where relevant, including assisting in communicating key messages and updates to the global team.
  • Identification and evaluation of potential risks associated with non-compliance or unethical conduct and implement risk mitigation strategies.
  • Leading the investigations into alleged violations of policies, regulations, or laws.
  • Provision of training programs to enhance awareness of compliance issues and ethical conduct among colleagues.
  • Documentation of investigation processes and provision of recommendations for corrective actions and improvements based on investigation findings.
  • Utilisation of advanced technology and data analytics tools to enhance the efficiency and effectiveness of investigations.
  • Utilisation and assessment of relevant internal and external information and intelligence in furtherance of the investigation.
  • Where applicable, fulfilment of any necessary external legal and/or regulatory reporting obligations.
  • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
  • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
  • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
  • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
  • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
  • Take ownership for managing risk and strengthening controls in relation to the work done.
  • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
  • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
  • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
  • Influence or convince stakeholders to achieve outcomes.

FAQs

What is the primary purpose of the AVP Whistleblowing Investigations Oversight role?

The primary purpose of the role is to support the operation and management of the whistleblowing programme, ensuring the delivery of a world-class whistleblowing investigations service at Barclays.

What key responsibilities does the AVP have regarding whistleblowing cases?

The AVP is responsible for overseeing whistleblowing cases, completing quality control checks, coordinating the workload of analysts, and maintaining confidentiality while ensuring a consistently excellent standard of investigations.

Are there any mandatory skills required for this role?

Yes, candidates should have experience in handling whistleblowing cases, excellent communication skills, a strong moral compass, and the ability to maintain confidentiality and discretion.

What is the location for this position?

The location for this position is Pune.

What qualifications or experiences are preferred for a candidate applying for this role?

Candidates should have experience in investigations, compliance, a good understanding of governance controls, and the ability to operate within the Compliance Risk Framework.

Does the role involve interaction with internal stakeholders?

Yes, the role involves delivering 'Speak Up' sessions and promoting the Whistleblowing Programme to internal stakeholders.

What kind of training responsibilities does the AVP have?

The AVP is responsible for providing training programs to enhance awareness of compliance issues and ethical conduct among colleagues.

Is data analysis part of the role?

Yes, the role includes utilizing advanced technology and data analytics tools to enhance the efficiency and effectiveness of investigations.

What are the expectations for leadership in this role?

If the position has leadership responsibilities, the AVP is expected to demonstrate leadership behaviors that create an environment for colleagues to thrive and deliver to a consistently excellent standard.

How critical is maintaining confidentiality in this position?

Maintaining confidentiality is crucial due to the sensitive nature of the work conducted by the Whistleblowing Investigations Oversight team.

What kind of tasks would the AVP delegate to the analysts?

The AVP would delegate various whistleblowing programme-oriented tasks to assist the Whistleblower Engagement Lead and Whistleblower Programme Lead, ensuring effective fulfilment of their roles.

Can candidates expect a collaborative work environment?

Yes, candidates can expect a collaborative work environment, working closely with stakeholders across different corporate grades to achieve objectives.

What are the expected values and mindset of a colleague in this role?

Colleagues are expected to embody the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as demonstrate the Barclays Mindset of Empower, Challenge, and Drive.

Barclays is a British multinational bank offering personal, corporate, and investment banking services worldwide.

Finance
Industry
10,001+
Employees
1690
Founded Year

Mission & Purpose

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. With over 325 years of history and expertise in banking, Barclays operates in over 40 countries and employs approximately 83,500 people. Barclays moves, lends, invests and protects money for customers and clients worldwide. Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.

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