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BALENCIAGA Store Manager | Dublin, Brown Thomas

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Kering

10d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • Dublin
  • Quick Apply

AI generated summary

  • You must have team and store management experience in luxury sales, strong social skills, a customer portfolio, IT proficiency, fashion knowledge, and fluent English; a second language is ideal.
  • You will manage store sales, coach the team, develop customer relations, oversee personnel, ensure Retail Excellence, analyze sales data, manage stock, and handle after-sales service.

Requirements

  • You have significant experience in team management, in store management and in the sale of luxury products
  • You have good social skills and a very good ability to listen, a strong sense of responsibility
  • You are willing and responsive
  • You are service-oriented and persuasive
  • You must have a customer portfolio and know local customers
  • You have a good knowledge of IT tools and a keen sense of product and fashion culture
  • You have worked in a fast past environment
  • Your English must be fluent and ideally a second language

Responsibilities

  • Store sales management: business report, follow-up and application of procedures, till supervision, sales support
  • Day-to-day management of the team (individual and group coaching, refocusing interview…) and weekly and monthly meetings
  • Development of customer portfolio: winning new customers, building a network, following up CRM, handling disputes
  • Personnel management: management of schedules, uniforms, analysis of human and material needs, recruitment interviews and induction of new recruits (introduction, product training, monitoring, assessment…)
  • Guarantee the respect of the Retail Excellence program
  • Feedback (results, quality…), improvement proposals and action plans
  • Positioning and presentation of collections in accordance with the Merchandising policy
  • Analysis and follow-up of all sales and budget indicators
  • Participation in inventories according to procedure and search for differences
  • Follow-up and control of stock statuses, management of restocking
  • Management of repairs and rework
  • Assuring the management of the after sales service of the corners

FAQs

What is the job title for this position?

The job title is BALENCIAGA Store Manager for the Dublin location at Brown Thomas.

Who does the Store Manager report to?

The Store Manager reports to the Retail Director for the concession at Brown Thomas, Dublin.

What is the main responsibility of the Store Manager?

The main responsibility of the Store Manager is to develop the store's turnover by managing the sales team, expanding the customer base, and establishing customer loyalty, in line with Balenciaga's sales strategy and image.

What kind of experience is required for this position?

Significant experience in team management, store management, and the sale of luxury products is required for this position.

What qualities should an ideal candidate possess?

An ideal candidate should have good social skills, a strong sense of responsibility, be service-oriented, persuasive, and possess a customer portfolio with knowledge of local customers.

Is prior knowledge of IT tools and fashion culture necessary?

Yes, a good knowledge of IT tools and a keen sense of product and fashion culture are necessary.

What languages are preferred for this position?

Fluency in English is required, and ideally, the candidate should know a second language.

How does Balenciaga support professional development?

Balenciaga is committed to thriving professional development within the House or in the Kering group, empowering leaders to create, build, and sustain high-performing teams, and guiding employees to reach their full potential.

Is Balenciaga committed to diversity in the workplace?

Yes, Balenciaga is committed to fostering a diverse workforce and believes that diversity enriches the workplace and client experience.

What is the expected start date for this position?

The expected start date for this position is November 15, 2024.

What is the work schedule for the Store Manager position?

The work schedule for the Store Manager position is full-time.

Kering

Retail Luxury Goods and Jewelry

Retail & Consumer Goods
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

Kering is a global luxury group based in the UK that operates a portfolio of iconic luxury fashion, accessories, and lifestyle brands. Their ultimate mission is to empower imagination and creativity while fostering sustainable and responsible growth within the luxury industry. Kering's purpose revolves around promoting innovation, craftsmanship, and artistic expression in the world of fashion and luxury goods, while also driving positive change in terms of environmental and social sustainability. Through their brands, Kering aims to offer exceptional products and experiences while leading the way towards more ethical and sustainable practices in the luxury sector.