FAQs
What is the main purpose of the Band 2 Ward Clerk position?
The main purpose of the Band 2 Ward Clerk position is to provide administrative support within the ward nurses station area, assisting colleagues and patients to ensure a smooth-running department alongside clinicians and admin staff.
What are the key responsibilities of the Band 2 Ward Clerk?
Key responsibilities include reception duties, telephone handling, booking patients into the system, liaising with clinical staff, photocopying and scanning documents, managing emails and tasks, health and safety testing, and assisting with any ad hoc requests.
What skills are required for this position?
The position requires strong emotional resilience, excellent organisational and communication skills, and the ability to work both independently and as part of a team while effectively prioritizing tasks.
Is prior experience in healthcare required for this role?
While prior experience in healthcare may be beneficial, it is not specifically stated as a requirement. Candidates should possess strong administrative skills and emotional resilience.
Are there flexible working hours available?
Yes, we offer flexible working hours and are open to requests for alternative hours or varied working patterns in line with our flexible working policy.
Is there any training provided for new staff?
Yes, full training and support will be provided to help you succeed in your new role.
What employee benefits are offered?
Employee benefits include a supportive work environment, opportunities for career advancement, and a range of generous employee benefits designed for a rewarding employment experience.
What are the application requirements regarding work eligibility in the UK?
All applicants must have permission to work in the UK, and the cost of any required DBS disclosure will be met by the individual, deducted from the first salary once employment starts.
Is there a probationary period for this role?
Yes, new staff (excluding medical staff) are appointed subject to a 6-month probationary period.
Are there any initiatives to encourage diverse applications?
Yes, we actively implement equal opportunities in employment and are strongly encouraging applications from all sections of the community, particularly underrepresented groups.