FAQs
What is the role of a Band 3 Healthcare Assistant / Administrator in Watford HIV services?
The Band 3 Healthcare Assistant / Administrator supports both staff and patients by carrying out a wide range of duties to care for, support, and provide information to patients and their families, working under the supervision of qualified nursing staff.
What qualifications or skills are required for this position?
Suitable candidates should possess a friendly and caring demeanor, be sensitive to patient needs, and demonstrate the Trust values of Kindness, Respect, Safety, and Excellence.
What does the supervision structure look like for this role?
The post holder works under the direct supervision of doctors and nurses and is expected to maintain high standards of care while managing their time, tasks, and resources effectively.
Are there opportunities for flexible working arrangements?
Yes, we welcome applications for flexible working arrangements and will accommodate requests where possible to support staff and patient needs.
Is this position associated with any probationary period?
Yes, employment for this position is subject to a six-month probationary period.
What is the structure of the healthcare services within the Trust?
The Trust operates two main acute hospital sites and various award-winning clinics, providing full clinical services including maternity, A&E, and specialist HIV and sexual health clinics.
Are weekend shifts required for this role?
Yes, some roles may require weekend shifts at multiple sites.
What should I do if I do not hear back after applying?
If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful.
Who can I contact for further details or informal visits regarding the position?
You can contact Katie Lamb, the HIV CNS, at katie.lamb1@nhs.net for further details or to arrange an informal visit.
Does the Trust have any commitments towards equality and accessibility?
Yes, the Trust is committed to equality and welcomes applications from all backgrounds, making adjustments for disabled candidates as necessary.