FAQs
What are the main responsibilities of a Banquet Supervisor?
A Banquet Supervisor is responsible for overseeing the set-up and clean-up of food and beverage during banquet functions, ensuring quality service, assisting with planning and execution of events, greeting clients and guests, processing payments, ensuring guest satisfaction, troubleshooting issues, and serving beverages in accordance with regulations.
What qualifications are required for the Banquet Supervisor position?
Candidates should possess a positive attitude, strong administration and organization skills, the ability to listen to feedback, commitment to high standard customer service, excellent multitasking abilities, initiative, teamwork, leadership skills, and proficiency in both Spanish and English.
Is previous experience required for this role?
Yes, experience in a hotel setting and in a similar function is advantageous for this position.
How does Hilton approach diversity and inclusion within the workplace?
Hilton is committed to fostering an equitable and inclusive workforce, representing a variety of backgrounds and viewpoints. They promote an environment where team members can be their authentic selves.
What kind of events will a Banquet Supervisor be handling?
A Banquet Supervisor will assist in planning and executing various events such as breakfasts, luncheons, dinners, cocktail receptions, and galas.
Is leadership experience necessary for this position?
Yes, the ability to lead people is an essential requirement for the Banquet Supervisor role.
What are the expectations regarding guest service in this position?
A Banquet Supervisor is expected to be committed to delivering high standard customer service and ensuring guest satisfaction throughout meal services.
Will I need to manage multiple tasks simultaneously in this role?
Yes, strong prioritization and multitasking skills are required, as the environment is fast-paced and can involve managing several tasks at once.
How important is effective communication in this position?
Excellent communication skills are crucial for a Banquet Supervisor, particularly in ensuring that guests' needs are met and in collaborating with team members.
How does Hilton view the candidate experience in the selection process?
Hilton values the candidate experience highly and may reach out for feedback regarding the interview process to improve and focus on what matters to candidates.