Barista - London

Ralph Lauren

Apr 21

Job
Part-time
Entry Level
Hospitality & Retail
London

AI generated summary

You must have 1 cycle in hospitality, experience with coffee making, strong communication skills, results-driven, team player, and flexible for this Barista role in London.
You will prepare and serve coffee drinks, maintain inventory, operate equipment, take orders accurately, uphold company standards, provide excellent customer service, ensure cleanliness, handle payments, and enhance guest experience at Ralph Lauren in London.

Requirements

Minimum of 1 strategic cycle in hospitality
Previous experience making fresh coffee and hot drinks
Possess strong communication and interpersonal skills
Be action orientated and solution driven to achieve results
A desire to build relationships and promote team work
Be flexible in supporting the business and team

Responsibilities

Prepares and sells hot drinks by following prescribed recipes and preparation techniques for coffee drinks, such as Ralph’s Roast, Espresso, Latte, Mocha and Cappuccino etc.
Generate revenue by attracting new customers; defining new and expanded services and products
Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies and pastries
Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
Read checks clearly and orders are being processed accurately to reduce wastage
Maintain a high standard of personal appearance and grooming, which includes wearing correct uniform whilst working
Accurately take food/beverage orders, and deliver to guests in a timely manner.
Ensure all drinks are prepared and are coherent with the company standards
Utilise slow trade periods to check standards, refresh knowledge on the food and drink offering, and revising health & safety checks
Ensure all equipment used front of house is kept clean and tidy at open and closing of venue
Elevate the guest experience through link selling additional products when possible and/or suitable
Follow up with each guest, ensuring they are content with service and food to ensure we are delivering on standards and offering a memorable experience.
Clear bar accordingly and provide efficient smooth service that will help turn bar seating area
Accurately taking cash, card or voucher payments from guests, ensuring correct change is offered and vendor receipts are retained in the till

FAQs

What are the main responsibilities of a Barista at the Ralph Lauren Flagship store on Bond Street?

The main responsibilities include creating the perfect coffee and hot beverages for guests, ensuring quality and service meet Ralph Lauren standards, interacting with guests to meet their needs, and offering suggestions from the drinks menu.

How important is customer interaction as a Barista at this store?

Customer interaction is very important as a Barista at our store. It is essential to ensure that guests are comfortable, their needs are met, and they are educated on our drinks menu through storytelling.

What is the work environment like at the Ralph Lauren Flagship store on Bond Street?

The work environment is busy and fast-paced, but also welcoming and focused on providing excellent service to our guests. Teamwork is essential, and there is a strong emphasis on maintaining high standards at all times.

Ralph Lauren

“Be anything you want to be. And be many things.” – Ralph Lauren

Fashion & Arts

Industry

10,001+

Employees

1967

Founded Year

Mission & Purpose

Ralph Lauren is a globally renowned fashion brand that epitomises timeless elegance and iconic style. With a rich heritage spanning several decades, Ralph Lauren has become synonymous with luxury and sophistication. The brand offers a wide range of products, including clothing, accessories, fragrances, and home furnishings, all reflecting impeccable craftsmanship and attention to detail. Known for its classic designs and impeccable quality, Ralph Lauren has established itself as a symbol of refined taste and effortless sophistication. With a commitment to delivering exceptional products and exceptional customer experiences, Ralph Lauren continues to inspire and captivate fashion enthusiasts around the world.