FAQs
What is the primary responsibility of a Bartender at Rays Grill?
A Bartender at Rays Grill engages guests during their visit, receives and serves orders, and ensures that brand service standards are met to the highest quality.
What type of beverages will I be expected to create and serve?
You will be responsible for creating and serving a range of beverages, including classic cocktails, mixers, beer, wine, and soft drinks.
Is prior experience required for this position?
Yes, previous experience within a cocktail bar environment is required to successfully fill this role.
What kind of hours can I expect to work?
You should be flexible with hours as this position requires working rostered shifts, especially on weekends.
What skills are essential for a Bartender at Hilton?
Essential skills include exceptional personal presentation, communication skills, the ability to create classic cocktails, and a passion for delivering exceptional levels of guest service.
How should I handle guest queries while working as a Bartender?
You are expected to answer guest queries in a polite and helpful manner, ensuring a pleasant experience for all customers.
What is the overall vision of Hilton as a company?
Hilton's vision is “to fill the earth with the light and warmth of hospitality,” aiming to create remarkable hospitality experiences around the world every day.
What should I know about the cleanliness of my work area?
You must keep your service area clean, tidy, and well-prepared to maintain high service standards.
Will I be required to assist with food orders?
Yes, you will also take food orders and assist the floor team with deliveries as required.
What attributes should I maintain while working as a Bartender?
You should maintain a positive attitude, strong behaviors, relevant skills, and values that align with the Hilton brand and guest service excellence.