Benefits Consultant

HUB International

26d ago

Job
Full-time
Mid & Senior Level
Consulting
Sales & Business Development
Metairie

AI generated summary

You need 3-5+ years in benefits, knowledge of self-insured plans, a bachelor's degree, LA Life and Health license (or willingness), strong communication skills, and organizational ability.
You will consult with clients on benefits strategies, address issues, conduct presentations, maintain client relationships, manage renewals, mentor team members, and ensure smooth implementation processes.

Requirements

3-5+ years’ experience in benefits including a strong knowledge of self-insured plans, ancillary lines, and current legislation
Bachelor’s degree (or its equivalent) highly preferred
Louisiana Life and Health license is required or willing to complete ASAP
Professional Designations (RHU, REBC, CEBS) a plus
Excellent communication and presentation skills
Ability to interact effectively with people of various responsibility and authority (employees, key contacts, executives, etc.).
Highly organized.
Ability to manage multiple priorities and projects at once
Required Experience: 2-5 years of relevant experience
Required Travel: Up to 25%
Required Education: High school or equivalent

Responsibilities

Consulting – understands key business issues for clients and the role Benefits play in their business & articulates long-term benefit goals & develops strategic plan to achieve them.
Educate, support & becomes a trusted advisor to each client
Address client problems and issues, understands expectations & consistently meet through viable solutions. Acts proactively when potential issue is uncovered
Strategically plans and executes plan renewals, staying in regular communication with the clients and updating them on various emerging trends and solutions for their business needs. Anticipates concerns developing from the renewal process.
Understands thoroughly and stays abreast of changes in employee benefits, including plan designs, available riders, legislation, and emerging trends.
Attends training opportunities, reads and shares industry knowledge, regularly participates in coursework to either earn or maintain professional designations.
Alerts client to potential issues (legislative and coverage information). Provides and explains compliance package annually.
Shadows other consultants in the field periodically to study other business segments, techniques, and consulting styles. Invites other consultants to shadow his appointments.
Meets regularly (at least 2x/year) with medical and ancillary carrier reps to get updates on the latest innovations and strategies. Fosters a good professional relationship with carrier reps by meeting with them and by providing feedback on their quotes.
Conducts client presentations in a consultative (logical, professional and informative) manner. Encourages feedback from the client and projects confidence
Assesses cross selling opportunities with all clients. Encourages client to be innovative. Involves Voluntary Consultant and Financial Representative as appropriate. Asks client for referrals and generates new sales opportunities.
Discusses strategic partnerships with client, including ADP, Chase, Carrier Wellness offerings, COBRA administration, FSA administration, etc.
Discusses compensation and value proposition with client. Discusses compensation adjustment when necessary.
Strives for 100% client retention
Provides accurate and timely client deliverables according to Performance Standards. Reviews all presentation material thoroughly well in advance of meeting and checks to ensure there are no errors and that content is pertinent and practical. Ensures that follow up issues are handled timely and communicated to client.
Makes use of and offers to clients HUB Value Added Services, including Benefit Summaries, Mywave (20+), POP plans, Wellness Communications Plans, Hope Health newsletters, etc.
Builds and maintains strong relationship with client HR and Benefits staff and upper management through regular communication
Proactively reaches out on a regular basis.
Acts as a mentor for the Associate Benefit Consultant, Account Manager, BA/CSS and ISR. Assists in growth and development through constant communication and instruction. Delegates appropriately, set expectations and hold members accountable.
Holds regular team meetings. Keeps team informed and communicates thoroughly and clearly with all team members concerning client issues, renewals, and proactive work. Positively influences the team members; uses the HUB Essential 7 effectively to mediate concerns, offer encouragement and praise, promote engagement, and build good working relationships.
Uses Benefit Point to document and assign all client service issues and key steps in the renewal process
Ensures that the implementation and transition processes for all carrier changes are handled smoothly with minimal disruption. Communicates and documents major issues and changes. Stays on top on “next steps”. Ensures that submission and all applicable documents are processed accurately and timely.
Proactively checks and verifies all information (new rates, employee enrollments and changes, ID cards, etc.). Promptly addresses and solves problems generated through the renewal process.
Is prepared, organized, and methodical. Has a system for tracking and managing the various issues and projects that are in process.

FAQs

What is the main role of a Benefits Consultant at HUB International?

The main role of a Benefits Consultant is to interface with clients to strategize and propose viable solutions for managing their employee benefit options, while also educating and supporting clients on emerging trends and their annual renewal processes.

What are the educational requirements for the Benefits Consultant position?

A Bachelor’s degree (or its equivalent) is highly preferred for the Benefits Consultant position.

Do I need a specific license to work as a Benefits Consultant in Louisiana?

Yes, a Louisiana Life and Health license is required or you must be willing to complete it as soon as possible.

How much travel is expected for this role?

Up to 25% travel is required for the Benefits Consultant position.

What kind of experience is necessary for this position?

Candidates should have 3-5+ years of experience in benefits, with a strong knowledge of self-insured plans, ancillary lines, and current legislation.

Are there opportunities for professional development?

Yes, HUB International encourages ongoing professional development through training opportunities, industry knowledge sharing, and coursework for earning or maintaining professional designations.

What benefits does HUB International offer to its employees?

HUB International offers competitive salaries, medical/dental/vision insurance, a 401k matching program, paid parental leave, generous PTO, and a comprehensive wellness program, among other benefits.

Do Benefits Consultants work in teams?

Yes, Benefits Consultants are expected to contribute to and flourish in a team environment, holding regular team meetings and collaborating effectively with colleagues.

Is there a focus on community involvement at HUB International?

Yes, HUB International emphasizes strong community support and involvement through initiatives like HUB Gives.

What is the culture like at HUB International?

The culture at HUB International is entrepreneurial, fostering an environment of open feedback, engagement, and empowerment for employees to make the best decisions for clients and the organization.

HUB International

Finance

Industry

10,001+

Employees

Mission & Purpose

Hi, we’re HUB. We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. So you’re ready for tomorrow. About Hub International Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.