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BIL EC Registration Supervisor

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Johns Hopkins All Children's Hospital

12d ago

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Healthcare
  • Saint Petersburg

AI generated summary

  • You need a Bachelor’s, 3 years in an ER or medical setting, knowledge of third-party payers, Medicaid, and must be bilingual.
  • You will oversee daily operations, enforce policies, conduct audits, collect payments, engage staff in projects, evaluate performance, and ensure effective communication for optimal patient experience.

Requirements

  • Bachelor’s degree
  • 3 years clinical/nonclinical Emergency Room experience or a medical facility setting (or acute care setting)
  • Comprehensive knowledge of third-party payer requirements, computer literacy, and excellent customer service skills; knowledge of signature requirements
  • Experience with Medicaid and Medicaid HMOs and working knowledge of CMS and other governmental programs
  • Bilingual required

Responsibilities

  • Actively participates and coordinates the smooth operation and daily function of the EC Registration area in order to maintain adequate staffing
  • Assists with developing and enforcing departmental policies, practices, procedures and work rules to ensure a consistent work environment
  • Performs weekly audits on registrations to accurately evaluate staff for performance evaluations as well as to reduce denials for maximum reimbursement
  • Provide assistance and/or collect time of service payments and any prior balances related to patient responsibility
  • Engages staff in special projects to enhance morale and overall employee engagement within the department
  • Documents and performs annual job performance evaluation for staff adhering to hospital policy
  • Establishes and maintains effective communication with staff, clinical personnel, all revenue cycle functions and other departments to ensure the ideal patient experience

FAQs

What is the primary responsibility of the EC Registration Supervisor?

The EC Registration Supervisor is responsible for planning, organizing, staffing, directing, controlling, and assisting all staffing functions of the EC Registration, ensuring effective operations and compliance with departmental and hospital policies.

What are the key qualifications required for this position?

The key qualifications include a Bachelor’s degree, three years of clinical/nonclinical emergency room or medical facility experience, comprehensive knowledge of third-party payer requirements, computer literacy, excellent customer service skills, experience with Medicaid and Medicare programs, and bilingual proficiency.

What does the salary range look like for this position?

The salary range for this position is a minimum of $18.74 per hour to a maximum of $29.99 per hour, with compensation commensurate with equity and experience.

Is experience in emergency room settings required for this role?

Yes, at least three years of clinical/nonclinical experience in an emergency room or medical facility setting is required.

What type of communication is expected from the EC Registration Supervisor?

The EC Registration Supervisor is expected to establish and maintain effective communication with staff, clinical personnel, revenue cycle functions, and other departments to ensure an ideal patient experience.

Are there opportunities for staff development and engagement in this role?

Yes, the supervisor engages staff in special projects to enhance morale and overall employee engagement within the department.

Is bilingual proficiency a requirement for this position?

Yes, bilingual proficiency is required for this position.

What type of environment does Johns Hopkins Medicine promote?

Johns Hopkins Medicine promotes a welcoming and inclusive environment that embraces and celebrates diversity and values all employees, contributing to equitable healthcare delivery.

Is the workplace drug-free?

Yes, Johns Hopkins Health System and its affiliates are drug-free workplace employers.

What additional responsibilities does the EC Registration Supervisor have regarding audits?

The EC Registration Supervisor performs weekly audits on registrations to evaluate staff performance and reduce denials for maximum reimbursement.

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Johns Hopkins All Children's Hospital

Providing expert pediatric care for children and families from across the state of Florida and beyond.

Science & Healthcare
Industry
1001-5000
Employees
1926
Founded Year

Mission & Purpose

Johns Hopkins All Children’s Hospital in St. Petersburg, Florida is a leader in children’s health care, combining a legacy of compassionate care focused solely on children since 1926 with the innovation and experience of one of the world’s leading health care systems. The 259-bed teaching hospital, ranked as a U.S. News & World Report Best Children’s Hospital, stands at the forefront of discovery, leading innovative research to cure and prevent childhood diseases while training the next generation of pediatric experts. With a network of Johns Hopkins All Children’s Outpatient Care centers and collaborative care provided by All Children’s Specialty Physicians at regional hospitals, Johns Hopkins All Children’s brings care closer to home. Johns Hopkins All Children’s Hospital consistently keeps the patient and family at the center of care while continuing to expand its mission in treatment, research, education and advocacy.