FAQs
What are the main responsibilities of the Billing Manager?
The Billing Manager is responsible for overseeing the billing team, managing day-to-day operations, ensuring accurate and timely invoicing, providing leadership on operational matters, and collaborating with internal teams to streamline billing processes.
What qualifications are required for this position?
The candidate should have a minimum of 3 years of supervisory experience in a related industry, a Bachelor's degree in Accountancy or equivalent, and experience with ERP systems like Oracle, SAP, or Microsoft Dynamics. CPA certification is an advantage.
Is experience in Project Management required for this role?
Yes, experience in Project Management and Billing is required for the Billing Manager position.
What skills are essential for the Billing Manager role?
Essential skills include advanced proficiency in Microsoft applications, excellent verbal and written communication skills, strong analytical and problem-solving abilities, organizational and time-management skills, and the ability to motivate team members.
Does the company promote diversity and inclusion?
Yes, Arcadis is committed to equality, diversity, inclusion, and belonging, and aims to create an environment where everyone can bring their best self to work.
What is the team culture like within the billing department?
The Billing Manager promotes an inspiring team environment with open communication, drives the team towards achieving goals and targets, and conducts regular meetings to update team members on best practices.
Is there room for professional development in this role?
Yes, the Billing Manager will recommend staff training development and assist in the hiring process and new team member training, allowing for ongoing professional growth.
Are there any specific ERP systems that I need to be familiar with?
Familiarity with ERP systems like Oracle, SAP, or Microsoft Dynamics is preferred for this position.
What kind of metrics and reports will the Billing Manager be responsible for?
The Billing Manager will review team metrics monthly, track Aged Unbilled or WIP Reports, and ensure compliance with defined KPIs and SLAs.
What does the hiring process look like for this role?
The Billing Manager will assist management with the hiring processes, which may include reviewing applications, conducting interviews, and training new team members.