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Billing & Order Entry Specialist with French (Relocate)

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Johnson Controls

11d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • People, HR & Administration
    Accounting & Tax
  • Rome

AI generated summary

  • You must be fluent in French and English, have strong communication skills, MS Office proficiency, admin experience (preferably in Finance/Legal), and a positive customer service attitude.
  • You will manage orders, process invoices, handle contracts, support project managers, communicate with clients in French and English, and resolve disputes while maintaining customer data.

Requirements

  • Required:
  • Fluency in French and English.
  • Excellent verbal and written communication skills.
  • Ability to effectively communicate with internal and external customers.
  • Excellent proficiency with MS Office suite.
  • Effective time management, in order to meet deadlines.
  • A positive attitude and ability to provide an excellent customer service.
  • Ability to work independently and to carry out assignments to completion.
  • A team player who enjoys working in a team environment.
  • Minimum experience working in an administrative role preferably within Finance or Legal.
  • Preferred:
  • Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration or legal related work.
  • High proficiency with MS Excel.

Responsibilities

  • Managing and processing orders
  • Reviewing & managing contracts data in our ERP system and monitoring they are following company policies
  • Processing data for new orders and order modifications
  • Create billing invoices and credit notes
  • Preparing & sending indexation renewal letters to customers
  • Requesting guarantees for the placed orders
  • Completing commercial correspondence and supporting project managers with order related matters
  • Communication verbally and in writing in French & English
  • Be the first point of contact for contractual questions from our customers
  • Checking contracts and approvals in our CRM tool
  • Support and manage dispute resolution
  • Maintaining the master data of our customers
  • Communicating proactively with clients
  • Run calculations for customer offers

FAQs

What qualifications do I need to apply for the Billing & Order Entry Specialist position?

Fluency in French and English, excellent verbal and written communication skills, proficiency with MS Office, and experience in an administrative role (preferably in Finance or Legal) are required.

Is any prior experience necessary for this role?

While prior experience in finance, customer service, order to cash, or related fields is preferred, candidates with strong administrative skills may still apply as full training and mentoring will be provided.

Will I receive training if I am hired?

Yes, you will receive full training and mentoring to ensure your success in the role.

What are the working hours for this position?

The working hours will be discussed during the interview process, but the role supports a flexible working culture that combines office and home working.

Is there financial assistance available for relocation?

Yes, financial support towards the cost of housing is provided for those relocating to Slovakia.

What benefits are included apart from the salary?

In addition to a competitive salary, you will receive a €3000 sign-on bonus, meal vouchers, a recreation allowance, retail discounts, and access to a flexible benefits program with a variety of options.

Where is the Bratislava Business Centre located?

The Bratislava Business Centre is located in the vibrant city centre, alongside the river Danube, and is within walking distance of the famous Bratislava Old Town.

Will there be opportunities for career development?

Yes, you will have the opportunity to work independently and develop your career in an international environment.

What is the company culture like?

The company promotes a flexible working culture and values collaboration, providing an international working atmosphere where employees enjoy teamwork and individual contributions.

How will my performance be evaluated in this role?

Performance evaluation details will typically be discussed during onboarding, but it will focus on your ability to meet deadlines, provide excellent customer service, and effectively manage administrative tasks.

Johnson Controls

Government
Industry
10,001+
Employees
1885
Founded Year

Mission & Purpose

At Johnson Controls (NYSE:JCI) we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. With a history of more than 135 years of innovation, Johnson Controls delivers the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through its comprehensive digital offering OpenBlue. With a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building technology, software as well as service solutions with some of the most trusted names in the industry.