Boutique Manager

Christian Dior Couture

Jan 20

Applications are closed

Job
Full-time
Expert Level
Customer Relations
Sales & Business Development
Manila

Requirements

Education & Professional Qualifications
Diploma or university graduate from Business Administration, Hospitality, Marketing or related discipline
Work Experience
Minimum 10 years of relevant working experience with at least 8 years at managerial level in luxury retail industry
Other Requirements
Target-oriented and client focus
Strategic thinking and well organized
Capability to drive for results and deliver excellence
Entrepreneurial spirit and able to embrace change
Strong leadership and management skills
Strong communication and interpersonal skills
Self-motivated, proactive and passionate in luxury fashion industry
Able to work under pressure
Proficient in English and local language, other language is an advantage

Responsibilities

Oversee all aspects of Boutique business to ensure Boutique objectives are met
Create a clear and positive vision for the Boutique that in line with the Company and develop strategic & ambitious professional goals for the staff to follow
Daily follow up of sales and motivate the staff to maximize sales, maintain sales mix and achieve exceptional results
Drive for the highest level of selling techniques, client service, clientele and product knowledge in the Boutique to deliver the best Dior service to our clients
Monitor Boutique’s P&L performance, minimize loss, asset protection and risk management
Stay abreast of the retail environment and identify potential retail development opportunity to Management
Able to embrace changes, pioneer ambitious opportunities and take corrective measures when required
Lead the Boutique to increase client flow and maximize recruitment opportunities
Encourage and promote clientele in the Boutique to ensure the highest level of client experience is delivered and consistently maintained
Work with CDM team closely about the execution of all client development initiatives and programs
Guarantee the use of Be Dior in the Boutique for client’s loyalty optimization
Serve as a Brand ambassador to develop client network and represent the Boutique to create Brand desirability
Lead the team to establish and maintain strong, trusty and long-term relationships with important clients
Coordinate in-store events which include seasonal sales, trunk shows etc. and participate in the events outside the Boutique
Translate the strategic business goals into concrete individual goals, monitor and assess staff performance against their goals regularly to make sure the progress is on the right track
Delegate the job to the team in an efficient and effective manner
Convey necessary information to the Boutique staff and facilitate proper communication between management and the staff
Manage the team with constructive & qualitative feedback, coaching and identify the training needs of the staff
Identify manpower needs, recruit and retain talents for the right manpower mix
Understand individual career aspiration as well as potentials for people development
Review the organizational structure and develop successors for key positions
Empower the managers to build their own teams and coach them to manage their subordinates
Provide directions and closely follow up with the direct reports on the work progress
Oversee the daily operations of the Boutique
Maintain the stock level to be enough for supporting the business
Coordinate retail activities with internal departments including Merchandising, Visual Merchandising, Client Development in order to synergize the needs of all departments for achieving common corporate objectives
Maintain the upkeep of selling space, visual merchandising and image of the store are in Dior standard
Implement and monitor the daily work schedule for optimizing Boutique resources
Guarantee all the internal procedures & guidelines are in line with Dior requirements
Regular update of Boutique status and prepare necessary reports to management

FAQs

What are the main responsibilities of a Boutique Manager at Christian Dior Couture?

The main responsibilities include overseeing boutique business performance, driving client development management, managing and developing staff, and overseeing daily boutique operations.

What qualifications are required for this position?

A diploma or university degree in Business Administration, Hospitality, Marketing, or a related discipline is required.

How much experience is needed for the Boutique Manager role?

A minimum of 10 years of relevant working experience is required, including at least 8 years at a managerial level in the luxury retail industry.

What skills are essential for this position?

Essential skills include being target-oriented, having strong leadership and management abilities, strategic thinking, excellent communication and interpersonal skills, and the ability to work under pressure.

Is knowledge of multiple languages advantageous for this role?

Yes, proficiency in English and the local language is required, and knowledge of other languages is considered an advantage.

What is the primary focus of client development management for this position?

The primary focus is to increase client flow, maximize recruitment opportunities, and ensure the highest level of client experience is delivered and consistently maintained.

Will the Boutique Manager be responsible for team development?

Yes, the Boutique Manager will translate strategic business goals into individual goals for staff, monitor performance, provide constructive feedback, and identify training needs.

Are there specific operational tasks the Boutique Manager must handle?

Yes, tasks include overseeing daily boutique operations, maintaining stock levels, coordinating retail activities, and ensuring visual merchandising meets Dior standards.

What is the work environment like for a Boutique Manager at Christian Dior?

The work environment is dynamic and fast-paced, requiring a strong ability to manage teams and operations while delivering excellence in client service and luxury experience.

Does this position require attendance at events outside the Boutique?

Yes, the Boutique Manager is expected to coordinate and participate in in-store events and seasonal sales, as well as events taking place outside the Boutique.

Christian Dior Couture

"Whatever you do,for work or play, do it with passion!" - Monsieur Christian Dior.

Fashion & Arts

Industry

5001-10,000

Employees

1947

Founded Year

Mission & Purpose

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day. Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes. Rich in exceptional heritage, with a community of more than 12000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever.