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Branch Operations Assistant

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RBC

7d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • People, HR & Administration
    Banking & Finance
  • Toronto
  • 30d left

AI generated summary

  • You must have strong Microsoft Office skills, meticulous attention to detail, excellent time management, a professional demeanor, and the ability to work independently.
  • You will manage communications, provide client service, assist with administrative tasks for management, and support Advisor teams with funds processing and account documentation.

Requirements

  • Must-have
  • Meticulous attention to detail and excellent time management skills
  • Strong Microsoft Office skills
  • A professional approach to all situations to create a positive working environment
  • Ability to complete duties independently seeking out own answers and solutions
  • Nice-to-have
  • Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an asset
  • Knowledge of RBC Dominion Securities’ systems and procedures, an asset
  • Experience in the securities industry is an asset

Responsibilities

  • Help manage incoming communications from clients, Advisors and other internal and external partners.
  • Provide attentive and accurate service to clients and respond to their needs.
  • Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager when needed.
  • Complete administrative and operational tasks to support Advisor teams: process incoming and outgoing funds, process account opening and maintenance documentation, etc.

FAQs

What are the primary responsibilities of a Branch Operations Assistant at RBC Dominion Securities?

The primary responsibilities include managing incoming communications from clients and Advisors, providing attentive service to clients, completing administrative tasks to support the Management team, and processing operational tasks for Advisor teams.

What qualifications are required for this position?

A meticulous attention to detail, excellent time management skills, strong Microsoft Office skills, a professional approach, and the ability to work independently are required.

Is prior experience in the securities industry necessary for this role?

While it's not mandatory, prior experience in the securities industry is considered an asset.

What type of training will be provided to a new hire?

A world-class training program in financial services will be provided to help new hires succeed in their role.

What is the work schedule for this position?

The work schedule for this position is 37.5 hours per week, full-time.

Are there opportunities for career development within RBC?

Yes, there are opportunities for career development, including support from leaders through coaching and managing opportunities.

What benefits does RBC offer to its employees?

RBC offers a comprehensive Total Rewards Program, including bonuses, flexible benefits, competitive compensation, commissions, stock options (where applicable), and the ability to make a difference and lasting impact.

When is the application deadline for this position?

The application deadline for this position is January 4, 2025, and applications will be accepted until 11:59 PM on the day prior to this deadline.

Is there a focus on diversity and inclusion at RBC?

Yes, RBC is committed to diversity and inclusion, striving to build inclusive teams and an equitable workplace for all employees.

Will accommodations be provided during the recruitment process?

Yes, RBC strives to provide an accessible candidate experience and will accommodate prospective employees with different abilities as needed during the recruitment process.

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RBC

Ideas Happen Here.

Finance
Industry
10,001+
Employees
1864
Founded Year

Mission & Purpose

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 88,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.