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Business Administrator

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Leigh Day

25d ago

  • Job
    Full-time
    Junior & Mid Level
  • Legal
    People, HR & Administration
  • London

AI generated summary

  • You must have admin experience, strong communication skills, IT proficiency, internet research skills, client sensitivity, ability to prioritize, initiative, integrity, and preferably legal sector experience.
  • You will manage schedules, ensure compliance, handle client communications, organize documents, facilitate meetings, assist with travel, and support team collaboration and administrative tasks.

Requirements

  • Genuine interest to work with a leading claimant law firm and passionate about providing access to justice to all.
  • Demonstrable previous experience of working in an administrative role and supporting a team.
  • Proven ability to communicate accurately, clearly and concisely, both verbally and in writing with a wide range of internal stakeholders and clients.
  • Demonstrable experience of a high level of proficiency in IT, especially with word and excel skills, fast and accurate keyboard skills and ability to work with a database.
  • Proven ability to utilise internet research skills.
  • Proven experience in dealing sensitively with clients and managing difficult situations and conversations professionally.
  • Proven ability to organise and prioritise a complex workload and work to tight deadlines whilst maintaining a positive attitude.
  • Proven ability to take initiative, work and contribute in a team environment and maintain a professional conduct.
  • High level of numeracy and good at problem solving.
  • Proven commitment to maintaining the highest levels of integrity and professional conduct.
  • Previous experience within the legal sector will be highly advantageous.
  • Experience of using an online case management system / tool.

Responsibilities

  • Providing the team with expertise and support in advanced use of Microsoft Word, Excel, PowerPoint and other relevant software, including the firm's document management system.
  • Liaising with clients, barristers, other solicitors, experts, costs draftsmen, the courts and others to arrange meetings and also to give and receive information and documents.
  • Ensuring that data protection obligations are met in relation to handling clients' confidential information.
  • Taking a lead within the team for understanding and delivering compliance requirements of Lexcel and otherwise.
  • Proactively managing team members' schedules; this can include managing their diaries, arranging meetings, booking meeting rooms, organising parking spaces.
  • Obtaining information from new client enquiries by telephone and email.
  • Taking strategic responsibility for managing the team's electronic files on Liberate, including the timely and accurate filing of correspondence and documents, file opening, regularly updating case information, time recording, ledgers, and file closing.
  • Accurately managing client paper files, including the timely and accurate filing of correspondence and documents and sorting / paginating evidence, including medical and social care records.
  • Producing accurate documents, correspondence, minutes and meeting notes as required.
  • Assisting with the bundling of documents for the court and others.
  • Assisting with the team's foreign travel arrangements, including flight and hotel bookings, preparing trip budgets and travel risk assessments.
  • Taking responsibility for ensuring the efficient transmission of files to/from ‘semi-dead' storage wherever possible and for archiving files as soon as possible once cases are concluded.
  • Distributing and despatching post and faxes for the team, managing (including by delegating) the team's photocopying work.
  • Taking and distributing telephone calls and messages for the team.
  • Arranging Joint-Head of Department's diary regarding meetings with Management Board, partners and others.
  • Promoting and facilitating teamwork by offering and seeking help whenever necessary.
  • Undertaking other ad-hoc duties as requested from time to time.

FAQs

What qualifications are required for the Business Administrator role?

The role requires previous experience in an administrative position, strong communication skills, proficiency in IT (especially Microsoft Word and Excel), and basic numeracy and problem-solving abilities. Previous experience in the legal sector is desirable.

What types of tasks will I be responsible for in this role?

You will be responsible for managing schedules, arranging meetings, organizing case files, drafting documents, liaising with clients and external parties, and providing general administrative support to the team.

Will training be provided for this position?

Yes, adequate training will be provided to ensure you can deliver a high-quality and effective team coordination service, including support on the use of technology.

Is experience within the legal sector necessary for this role?

While previous experience in the legal sector is highly advantageous, it is not strictly necessary. However, a genuine interest in working with a leading claimant law firm is essential.

How important are IT skills for the Business Administrator position?

IT skills are very important for this position. A high level of proficiency in Microsoft Word and Excel, as well as experience with databases and online case management systems, is required.

What kind of interaction will I have with clients and external parties?

You will liaise with clients, barristers, solicitors, experts, and other parties to arrange meetings and exchange information and documents.

What is the work environment like for this role?

The work environment is teamwork-oriented, with a focus on collaboration and providing support within the legal team, ensuring efficient service delivery.

Will I need to manage physical documents as well as electronic files?

Yes, you will be responsible for managing both client paper files and electronic files, ensuring timely and accurate filing of correspondence and evidence.

How is workload prioritized in this role?

You will be expected to organize and prioritize a complex workload, manage tight deadlines, and maintain a positive attitude while doing so.

What should I do if I need assistance or support in my role?

You should promote teamwork by offering help to your colleagues and also seeking assistance whenever necessary.

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Leigh Day

Justice for all

Law
Industry
201-500
Employees
1987
Founded Year

Mission & Purpose

Leigh Day was established in 1987 and is a highly distinctive law firm which is not afraid to take on challenges that would daunt many others. The firm’s ethos is to ensure that the ordinary person has just as good quality legal advice as our state bodies, insurers and multinationals which has led us to take on many ‘David and Goliath’ legal struggles for justice. Our aim is to remain a niche firm specialising in the more complex aspects of personal injury and human rights law. Leigh Day is committed to achieving access to justice for all including full, fair compensation by providing first-rate legal advice. Our first priority is always to clearly understand the needs of our clients as every individual’s case has a unique set of circumstances. We aim to build an open, honest and supportive relationship combined with objective professional advice and expertise. All Leigh Day lawyers are passionate about their work and determined to achieve the best outcome for our clients no matter what obstacles they face.