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Business Analysis Specialist

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Scotiabank

15d ago

  • Job
    Full-time
    Expert Level
  • Data
    Business, Operations & Strategy
  • Toronto

AI generated summary

  • You should have a degree in Computer Science, 10+ years as a Business/System Analyst, 3+ years with OpenText Exstream, Agile experience, strong communication skills, and problem-solving abilities.
  • You will gather requirements, facilitate sessions, document user stories, perform data mapping, support project delivery, collaborate with teams, and maintain documentation for customer communications.

Requirements

  • Undergraduate Degree in Computer Science or technical equivalent
  • 10 + years’ Business Technical/System Analyst experience; creating BSA artifacts – user stories, sequence diagrams, data mapping, etc
  • 3+ years' configuration/support experience with OpenText Exstream
  • 3+ years’ experience with Data Modeling, Data Mapping and creating Data Dictionaries
  • 3+ years’ Agile Scrum experience – demonstrated understanding of Agile concepts, agile estimations and ceremonies
  • 5+ years combined experience JIRA, Confluence, MS Project, MS office suite or equivalent tools
  • Excellent written and verbal communication skills, with ability to explain complex information for both technical and non-technical audience and to influence decision making across stakeholders; ability to distil complex business requirements into agile user stories and work in close collaboration with Product Owner, Agile Team and other stakeholders
  • Strong attention to detail
  • Excellent problem-solving skills, with demonstrated ability to work with ambiguity, ask the right questions and make decisions under pressure
  • Team player who enjoys collaborating with, learning from, and coaching others so we all become better
  • Having an agile mindset and being able to adapt to a dynamic environment with changing priorities
  • Excellent interpersonal, negotiation and client relation skills
  • Excellent organizational skills and the ability to manage multiple concurrent complex initiatives
  • Experience with test preparation and test execution
  • Experience producing Swimlane Diagrams and User Journeys
  • Experience leading a BSA team for an end-to-end delivery, implementation, or digital transformation project
  • Financial software development organization experience

Responsibilities

  • Work with Customer Communications Composition stakeholders (business clients and internal Technology Teams) to gather requirements from business units and translate requirements to programmers and developers
  • Act as the bridge between multiple parties including: our business, control functions, technology partners and our engineering teams (agile, scrum team, QA, product owner, developers), responsible for delivering exciting products for Canadian Banking Technology - Customer Communications Composition Team. The Business Analysis Specialist will be involved in both the project discovery and execution phases
  • Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements and turn them into use cases, user stories, sequence diagrams, etc. to meet development and stakeholder needs
  • Write user stories on JIRA and document artifacts through Confluence
  • Perform Data Mapping Analysis to migrate data and functions from current to target state systems
  • Perform user story mapping, create user journeys
  • Create, refine and maintain the product backlog and associated deliverables; release backlog with forecasted delivery timelines
  • Support project delivery by providing clarifications on scope and requirements as needed
  • Analyze and develop technical requirements based on solution documentation
  • Drive or participate in high-level E2E solutioning and estimations by working closely with business and software architects and client application teams
  • Translate complex problems and challenges into viable technical options and recommendations
  • Influence business and engineering decisions with solid understanding of the banking systems and technical expertise
  • Liaisons with external vendors, product users, operations staff, technical support groups and other development teams in all phases of development project activities and production support activities
  • Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
  • Assists to help execute end to end testing functions (creating test scripts, test cases and executing test cases/scripts), where required, to assist the project team
  • Supports one or more highly complex business processes
  • Works on multiple projects as a project team member
  • Working in an Agile/Scrum environment using Kanban methodology
  • Ensure integrity of the business and technical requirements in the end-to-end customer journey
  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
  • Keep current on rapidly changing technological trends, self teach new technologies and maintain an understanding of the Division’s business and technology strategies
  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
  • Champions a high performance environment and contributes to an inclusive work environment
  • Serve as the SME of assigned functional area, oversee all past and future changes and make suggestions on improvements as needed
  • Maintain Customer Communications Composition documentations to ensure that information are up to date and easily accessible by both internal and external teams
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
  • Support process improvement to increase efficiency of the team for project kick-off, project planning, project execution, and project reconciliation

FAQs

What is the main responsibility of the Business Analysis Specialist?

The main responsibility of the Business Analysis Specialist is to contribute to the overall success of the Customer Communications Composition team by gathering requirements, facilitating communication between stakeholders, including business clients and internal technology teams, and ensuring compliance with regulations and internal policies.

What kind of experience is required for this position?

The position requires 10+ years of Business Technical/System Analyst experience, including creating BSA artifacts such as user stories and data mapping, along with 3+ years of configuration/support experience with OpenText Exstream and Agile Scrum experience.

Is prior knowledge of banking systems necessary for this role?

Yes, having a solid understanding of banking systems and technical expertise is important as the role involves influencing business and engineering decisions within the context of the banking industry.

What tools will I be using in this role?

The role requires experience with tools like JIRA, Confluence, MS Project, and the MS Office suite, among others.

What educational background is preferred for applicants?

An undergraduate degree in Computer Science or a technical equivalent is preferred for applicants.

What is the work environment like for this position?

The work environment is hybrid, allowing for both in-office and remote work, fostering collaboration within an inclusive and high-performing culture.

Are there any specific soft skills that are important for this role?

Yes, excellent written and verbal communication skills, problem-solving abilities, interpersonal skills, and the capacity to manage multiple concurrent complex initiatives are essential soft skills for this role.

Will I have the opportunity for professional development in this position?

Yes, Scotiabank offers upskilling through online courses, cross-functional development opportunities, and tuition assistance to support your professional growth.

What types of projects will I be involved in?

You will be involved in various complex business processes and may work on multiple projects as part of a project team, engaging in both project discovery and execution phases.

Are there opportunities for community engagement within the company?

Yes, Scotiabank offers various community engagement programs, including hackathons, contests, and other initiatives designed to encourage belonging and participation.

Scotiabank

Finance
Industry
10,001+
Employees

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