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Business Analyst

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New York Life Insurance Company

2mo ago

  • Job
    Full-time
    Junior Level
  • Data
    Business, Operations & Strategy
  • Overland Park

AI generated summary

  • You need 2+ years in business analysis or QA, strong analytical and problem-solving skills, experience in life insurance calculations, and proficiency in tools like SharePoint, SQL, and Agile methods.
  • You will document requirements, align stakeholders, refine project scope, design solutions, conduct testing, support change management, develop business cases, and troubleshoot production issues.

Requirements

  • Experience successfully building strong partnerships to work both independently and as a collaborative team player who is highly proficient in working across organizations and with cross-functional teams.
  • Highly flexible and adaptive to changing priorities and managing multiple simultaneous commitments on time, on budget and with quality.
  • Excellent analytical skills, independent thinking, and ability to exercise prudent judgment; ability to identify problems, issues and risks, and implement solutions before they impact project and program timelines.
  • Minimum 2 years of Business Analysis, Quality Assurance Testing or related experience.
  • Experience with Life Insurance calculations, such as Guideline, CVAT, COI preferred. Or financial industry experience with registered and exempt funds.
  • Bachelor’s degree in a related field preferred.
  • Excellent interpersonal, written, and verbal communication skills to bridge / facilitate efforts between technical and business teams.
  • Passionate about process improvement and proven ability to creatively solve problems.
  • Highly motivated self-starter demonstrating integrity, initiative, and innovation qualities.
  • Strong critical thinking skills and attention to detail.
  • Preferred experience: SharePoint, MS Project, Outlook, Intermediate Excel, Word, PowerPoint, Visio and SQL.
  • Knowledge of Agile, QA, & Support tools such as PractiTest or JIRA preferred.
  • Knowledge of SAFe delivery practices a plus.

Responsibilities

  • Translate requirements into clearly defined and easily understood documents, including project charters, use cases, process flows, business requirement documents, and user stories.
  • Collaborate with stakeholders from multiple disciplines to create alignment on how their objectives are enabled through program requirements
  • Solicit business input to iteratively refine project scope to effectively deliver desired business value within aggressive program timelines
  • Partner with architects and technical leads to design solutions that satisfy business requirements and align with NYL technology principles
  • Provide quality assurance testing guidance to development partners and perform User Acceptance Testing to ensure high quality of solutions delivered.
  • Support Business Leads with the development of a roll-out strategy and change management plans for platform releases and transitions to new technology solutions.
  • Partner with Business Product Owners to define business requirements and representing our business as a proxy with our technical delivery teams.
  • Develop business cases for specific solution features to help prioritize and sequence phases of the delivery roadmap
  • Troubleshoot platform production issues and business user questions in support of our technical production support team

FAQs

What is the work schedule for this position?

This position primarily involves a hybrid work schedule, with remote work on Mondays and Fridays, and on-site work on Tuesdays, Wednesdays, and Thursdays.

Is experience in the life insurance industry required for this role?

While not strictly required, experience with life insurance calculations (such as Guideline, CVAT, COI) or related financial industry experience is preferred.

What are the primary responsibilities of the Business Analyst?

The primary responsibilities include gathering and documenting business requirements, collaborating with cross-functional teams, quality assurance testing, and supporting roll-out strategies for new technology solutions.

What qualifications are preferred for applicants?

A bachelor's degree in a related field is preferred, along with a minimum of 2 years of experience in Business Analysis, Quality Assurance Testing, or a related field.

Will there be opportunities for professional development?

Yes, the company provides various resources and programs for personal and professional development, supporting employees in growing their careers.

What tools and software might I need to be familiar with for this role?

Familiarity with tools such as SharePoint, MS Project, Outlook, intermediate Excel, Word, PowerPoint, Visio, and SQL is preferred. Knowledge of Agile, QA, and support tools like PractiTest or JIRA is also beneficial.

Is there a possibility of working overtime in this role?

The position is exempt from overtime regulations, but employees may be eligible for a discretionary bonus based on performance.

What are the benefits offered to employees?

Employees receive a full package of benefits, including leave programs, adoption assistance, student loan repayment programs, and various other offerings to support work-life balance.

What is the travel requirement for this position?

The travel requirement for this position is approximately 10%.

How does the company prioritize diversity and inclusion?

The company advocates for diversity, equity, and inclusion as guiding principles embedded in its brand and culture, reflecting its commitment to the financial security and success of people in every community.

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New York Life Insurance Company

1-10
Employees
1845
Founded Year

Mission & Purpose

For over 175 years, we've been helping people put love into action. As a mutual company we hold ourselves to the highest standards of transparency, objectivity, and integrity. We’re committed to improving local communities through a culture of giving and volunteerism, supported by our own New York Life Foundation. Join a company that values development, career growth, collaboration, innovation, and diversity & inclusion. Through various resources and programs, you can grow your career while developing personally and professionally. We invite you to bring your talents here, so we can continue the good to help families and businesses “Be Good at Life.” New York Life is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity Read our disclaimers: http://nyl.co/socialmedia