FAQs
What is the main purpose of the Business Analyst - Collaterals position?
The main purpose of the Business Analyst - Collaterals position is to act as a Customer Journey Expert, providing end-to-end responsibility for the development, management, and harmonisation of software products and services to achieve an optimum customer experience in the Lending area.
What qualifications are required for this role?
A Bachelor's Degree and/or Master's degree as well as 3-5 years of working experience in a similar role are required. Affinity with Wholesale Banking Product Areas and Lending products is also necessary.
What experience is preferred for candidates applying for this position?
Candidates should have experience in Collaterals business processes, handling collateral activities from front/back office, and knowledge of real estate finance, shipping, mortgages, and lending operations.
Is knowledge of any specific systems required for this role?
While not mandatory, knowledge of systems such as LoanIQ, PRODA, and Commercial Loan Origination (CLO) is considered optional and beneficial for candidates.
What type of work environment can employees expect at ING?
Employees can expect an innovative, collaborative, and inclusive work environment that encourages teamwork and values diverse perspectives.
Will the Business Analyst have the opportunity for career growth?
Yes, ING offers ample opportunities for personal growth in a continuously evolving environment, making it an excellent place for career advancement.
What skills are important for this role?
Important skills for this role include strong analytical skills, attention to detail, good organizational skills, proactive and result-oriented attitude, and strong interpersonal and communication skills.
What methodologies does ING utilize in this role?
ING uses the Agile way of working, and candidates should have knowledge and experience in Agile/scrum methodologies.
How does this position impact business decisions?
The work of the Business Analyst directly influences key business decisions by helping the company better understand its customers and improve their banking experience.
Is there a focus on work-life balance in this position?
Yes, ING understands the importance of work-life balance and offers hybrid working arrangements to support employee well-being.