Business Analyst - Data

Selfridges

2mo ago

Job
Full-time
Mid & Senior Level
Data
Business, Operations & Strategy
London

AI generated summary

You must have experience in business analysis, stakeholder management, SQL, data mapping, gap analysis, Agile methodologies, excellent communication skills, and a passion for retail and data solutions.
You will analyze business needs, define requirements, collaborate with teams, manage risks, support UAT, document processes, and ensure quality delivery of data-related initiatives.

Requirements

Plan and estimate the business analysis activities and deliverables required within a given initiative.
Support Product with the definition and documentation of the business problem or opportunity and contribute to establishing the business case and gaining commitment to the change.
Work with the Business, Product and Engineering teams to identify and define the requirements using multiple techniques including (but not limited to) workshops, observation, interviews and creation of workflow models.
Work as part of a technology Squad and being actively involved in backlog refinement, sprint planning, sprint reviews, retrospectives and the daily stand-up (including demos/showcases) and ensure all projects have the required assets at the appropriate stages of the delivery lifecycle.
Elicit, validate, refine and manage the requirements within a given initiative, including defining the non-functional requirements, using appropriate tools and techniques.
Ensure that all requirements are well structured, clear and defined, with each requirement having valid and complete acceptance criteria.
Develop and document data mapping specifications to specify how source data is mapped to target systems data, along with the required business & transformation rules.
Perform data gap analysis of key problem areas to assist in root cause analysis.
Demonstrate an understanding of SQL, relational databases, reporting tools (e.g. Power BI) and have experience of data modelling and cataloguing tools.
Manage the risks and issues associated with requirements definition and the broader business analysis activities.
Collaborate with the Business and Product teams to agree, define and document the business processes associated with all new solutions inc. “as-is” business process analysis, aligned to industry (BPMN) and Selfridges standards.
Manage and track requirements as they move from discovery through to implementation. Identify when new requirements change the scope of the overall solution and ensure that the appropriate change control processes are followed, including accurate impact assessment.
Collaborate with the Quality Engineering team to validate the test scenarios defined by them, ensure the appropriate level of test coverage is in place and that exception scenarios are well thought through against the requirements and support the quality activities through the delivery lifecycle.
Actively support the UAT (e.g. test case creation) and provide knowledge and expertise to support defect resolution.
Actively support (and undertake where necessary) business change activities e.g. training.
Fully understand the implementation of existing solutions within the domain and how they fit with the overall systems architecture.
Understand modern technology concepts, grasp new ones quickly and appreciate their implications on delivery.
Proven experience of delivering high quality, customer focused analysis in a complex and changing environment, in both Agile and Waterfall delivery environments.
You will report to a Senior Business Analyst and work closely with the broader IT community and third parties.
A passion for retail, heritage brands and a desire to learn deeply about our customer needs.
Leadership. You hold yourself and others accountable to meet commitments and role model excellent behaviours and lead through both success and failure with a high focus on outcomes.
Judgement. Ability to make informed decisions based upon analysis, experience, and judgement, with data driven decisions at the fore.
Stakeholder Management. Comfortable challenging the status quo respectfully, providing advice to improve delivery. Ability to manage and engage multiple stakeholders providing the right updates and insight at the right points. Builds strong relationships and trust quickly at all levels of the organisation with both business and technical stakeholders.
Communication. An excellent communicator, both verbal and written. Ability to present information that it is engaging, well-structured and appropriate for the given audience.
Collaboration. Builds partnerships with internal and external stakeholders & suppliers and works collaboratively with others, bringing them together to meet shared objectives.
Problem Solving. Able to foresee and resolve potential bottlenecks, delays and barriers to delivery. Seeks solutions to problems in a practical and pragmatic way, demonstrating a logical and analytical approach.
Business Insight. Applies knowledge of the business and the marketplace to advance the organisation's goals. Demonstrates a customer focused mindset and a clear understanding of how own activities relate to critical business drivers and customer outcomes.
Action Oriented. Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.
Passion for Business Analysis. Passionate and knowledgeable about Business Analysis and industry best practice. Someone who is keen to be actively involved and contribute to the Business Analysis community.
Data Knowledge. Experience of working on data platform projects and knowledge of data solutions and systems. Be knowledgeable of different methodologies and best practices for data extraction, transformation, and load (e.g. ELT) between different applications and technologies.

Responsibilities

Plan and estimate the business analysis activities and deliverables required within a given initiative.
Support Product with the definition and documentation of the business problem or opportunity and contribute to establishing the business case and gaining commitment to the change.
Work with the Business, Product and Engineering teams to identify and define the requirements using multiple techniques including (but not limited to) workshops, observation, interviews and creation of workflow models.
Work as part of a technology Squad and being actively involved in backlog refinement, sprint planning, sprint reviews, retrospectives and the daily stand-up (including demos/showcases) and ensure all projects have the required assets at the appropriate stages of the delivery lifecycle.
Elicit, validate, refine and manage the requirements within a given initiative, including defining the non-functional requirements, using appropriate tools and techniques.
Ensure that all requirements are well structured, clear and defined, with each requirement having valid and complete acceptance criteria.
Develop and document data mapping specifications to specify how source data is mapped to target systems data, along with the required business & transformation rules.
Perform data gap analysis of key problem areas to assist in root cause analysis.
Demonstrate an understanding of SQL, relational databases, reporting tools (e.g. Power BI) and have experience of data modelling and cataloguing tools.
Manage the risks and issues associated with requirements definition and the broader business analysis activities.
Collaborate with the Business and Product teams to agree, define and document the business processes associated with all new solutions inc. “as-is” business process analysis, aligned to industry (BPMN) and Selfridges standards.
Manage and track requirements as they move from discovery through to implementation. Identify when new requirements change the scope of the overall solution and ensure that the appropriate change control processes are followed, including accurate impact assessment.
Collaborate with the Quality Engineering team to validate the test scenarios defined by them, ensure the appropriate level of test coverage is in place and that exception scenarios are well thought through against the requirements and support the quality activities through the delivery lifecycle.
Actively support the UAT (e.g. test case creation) and provide knowledge and expertise to support defect resolution.
Actively support (and undertake where necessary) business change activities e.g. training.
Fully understand the implementation of existing solutions within the domain and how they fit with the overall systems architecture.
Understand modern technology concepts, grasp new ones quickly and appreciate their implications on delivery.
Proven experience of delivering high quality, customer focused analysis in a complex and changing environment, in both Agile and Waterfall delivery environments.
You will report to a Senior Business Analyst and work closely with the broader IT community and third parties.
A passion for retail, heritage brands and a desire to learn deeply about our customer needs.

FAQs

What is the primary focus of the Business Analyst - Data role?

The primary focus of the Business Analyst - Data role is to support the Selfridges Enterprise Data & Finance data squads and initiatives by analyzing, defining, and shaping new technology solutions with a strong emphasis on data.

What methodologies do you expect the candidate to be familiar with?

We expect the candidate to be familiar with Agile and Waterfall methodologies, as well as best practices for data extraction, transformation, and load (e.g., ELT).

What tools and technologies should a candidate be proficient with?

Candidates should have experience with SQL, relational databases, reporting tools like Power BI, and data modeling and cataloging tools.

What are the key responsibilities of the Business Analyst in this role?

Key responsibilities include planning and estimating business analysis activities, defining and documenting requirements, collaborating with product and engineering teams, conducting data mapping and gap analysis, supporting UAT, and managing risks and issues related to requirements.

Who will the Business Analyst report to?

The Business Analyst will report to a Senior Business Analyst and will work closely with the broader IT community and third parties.

What skills are essential for stakeholder management in this role?

Essential skills include the ability to build strong relationships, challenge the status quo respectfully, provide insightful updates, and engage with multiple stakeholders effectively.

Is a background in retail important for this position?

Yes, a passion for retail and heritage brands, along with a desire to understand customer needs, is important for this role.

Will the Business Analyst need to support training and business change activities?

Yes, the Business Analyst will actively support and potentially undertake business change activities, including training.

How important is communication in this role?

Communication is crucial, as the role requires excellent verbal and written skills to present information engagingly and appropriately for different audiences.

What emphasis is placed on decision-making in this role?

There is a strong emphasis on making informed, data-driven decisions, with judgement based on analysis and experience being a key quality for the candidate.

Selfridges

A Top 10 Most Loved Workplace in the UK for 2022 By Newsweek International

Retail & Consumer Goods

Industry

1001-5000

Employees

1909

Founded Year

Mission & Purpose

Selfridges is a high-end department store chain in the UK, known for offering a wide range of luxury products, including fashion, beauty, homeware, and gourmet food. Their ultimate mission is to provide an extraordinary shopping experience that delights and inspires customers. The purpose of Selfridges is to curate an exceptional selection of high-quality and exclusive products, combined with innovative retail experiences and outstanding customer service. They aim to be a leader in the retail industry by continuously evolving, embracing sustainability, and creating a destination where customers can discover the latest trends and enjoy a unique and immersive shopping environment.