Selfridges is a high-end department store chain in the UK, known for offering a wide range of luxury products, including fashion, beauty, homeware, and gourmet food. Their ultimate mission is to provide an extraordinary shopping experience that delights and inspires customers. The purpose of Selfridges is to curate an exceptional selection of high-quality and exclusive products, combined with innovative retail experiences and outstanding customer service. They aim to be a leader in the retail industry by continuously evolving, embracing sustainability, and creating a destination where customers can discover the latest trends and enjoy a unique and immersive shopping environment.

Retail & Consumer Goods

Selfridges

A Top 10 Most Loved Workplace in the UK for 2022 By Newsweek International

You must have advanced project management skills, knowledge of Building Regulations, experience in retail fitouts, strong communication, influencing abilities, empathy for brand development, and team coordination skills.

You will manage project lifecycles, budgets, and compliance; liaise with stakeholders; oversee teams; control costs; ensure quality standards; and maintain project documentation and governance.

Construction & Surveying

Business, Operations & Strategy

London

<div>
 Job Introduction 
 <p><b> JOB PURPOSE</b></p>
 <p>To ensure the effective project management of allocated new build, refurbishment and construction projects in line with Building Regulations, Fire &amp; Life Safety Regulations, Asbestos Management procedures and CDM Regulations to ensure the protection of the Selfridges property portfolio. Through the management of the RIBA design, development and implementation stages, the Project Manager will deliver to the requisite time, cost, quality and regulatory parameters in keeping with Selfridges aspirations and standards.</p>
 <p></p>
 <p><b><br> AREAS OF RESPONSIBILITY</b></p>
 <p>This is a critical role for a project manager with construction site experience, developing the Selfridges brand and built environment in that it assists the Senior Project Manager in delivering the refresh and strategic masterplan projects across all stores. The role will encompass the interface between the Selfridges Steering Group, the project team and major stakeholders across the business ensuring that planning and communication is coordinated across all groups. Understanding the complexities of delivering construction projects in a working retail environment, particularly in luxury Department Stores, with the ability to liaise with multiple stakeholders at all levels is a prerequisite for the role. The role liaises with people from all areas and levels of the business as well as external teams of contractors, consultants and suppliers. Stakeholder management and communication are key. This role will also involve coordinating and managing all aspects of a project including day to day project, programme, budget and administration tasks.</p>
 <p></p>
 <p><b><br> Managing Projects</b></p>
 <ul>
  <li>Full project life cycle ownership: successful project delivery will include full implementation from initiation to completion for a number of projects simultaneously. Particular focus on preparation of robust budgets and project compliance with Building Regulations, F&amp;LS and H&amp;S.</li>
  <li>Assist in the production of clear briefs, programmes, phasing and cost plans for all projects</li>
  <li>In conjunction with the Senior Project Manager and Consultant team procure the design of projects using the most effective means in line with RIBA design process</li>
  <li>Liaise with all internal and external stakeholders throughout project lifecycle</li>
  <li>Attend and chair all design team and site progress meetings</li>
  <li>Attend brand / concession briefings and act as contact for all internal / external parties</li>
  <li>Assist in producing scopes for external consultants and compiling formal appointments</li>
  <li>Support procurement and tender process and compilation of contractual arrangements for contractors</li>
  <li>Effectively manage costs through the application of formal financial controls</li>
  <li>Consistently challenge, manage and benchmark costs</li>
  <li>Monitor and review programme</li>
  <li>Ensure projects meet or exceed defined quality standards</li>
  <li>Ensure project compliance with requirements of legislation and/or external authorities</li>
  <li>Ensure internal design approvals and financial sanctions are obtained at appropriate stages</li>
  <li>Report project progress and any issues with solution options back to the Senior Project Manager</li>
  <li>Assist in the effective management of team resources</li>
  <li>Ensure effective management of project documentation for future retrieval</li>
  <li>Produce snagging documents and ensure snagging is quickly closed out</li>
  <li>Preparation of presentation documentation</li>
 </ul>
 <p><b> Managing Teams</b></p>
 <ul>
  <li>Manage a team of internal and /or external consultants and suppliers</li>
  <li>Monitor delivery of the team’s roles and responsibilities</li>
  <li>Monitor and challenge the performance of the project team</li>
  <li>Manage change and resolve potential conflict</li>
 </ul>
 <p><b> Communication</b></p>
 <ul>
  <li>Execute a communication plan for all projects</li>
  <li>Communicate clearly and effectively both internally and externally</li>
  <li>Present confidently and effectively at board and store level</li>
  <li>Seek feedback and respond constructively to criticism</li>
  <li>Establish and maintain good working relationships with colleagues and external parties</li>
 </ul>
 <p><b> Office Administration</b></p>
 <ul>
  <li>Effectively manage written and oral communication</li>
  <li>Maintain records and ensure project governance compliance</li>
  <li>Develop and follow internal audit procedures for the management of projects</li>
 </ul>
 <p><b> Maintain The Security, Health And Safety Of The Working Environment</b></p>
 <ul>
  <li>Minimise the risks to health and safety of colleagues in the office and on site</li>
  <li>Ensure self is fully conversant with Building Regulations, H&amp;S legislation, fire strategies and emergency procedures</li>
  <li>Ensure compliance with CDM Regulations on all projects</li>
  <li>Ensure contractual compliance and legal governance for all projects</li>
 </ul>
 <p><b> Business Goals and Brand Values</b></p>
 <ul>
  <li>Encourage and promote an understanding of the Selfridges brand values within Selfridges as well as amongst external consultants and contractors</li>
  <li>Promote Selfridges business goals in relation to project activities</li>
 </ul>
 <p><b> KEY COMPETENCIES</b></p>
 <ul>
  <li>Advanced project management skills</li>
  <li>Knowledge of Building Regulations, F&amp;LS legislation &amp; RIBA design process</li>
  <li>Experience of managing multiple medium/large sized retail fitout and construction projects in a fast-paced working retail environment</li>
  <li>Great communication skills and ability to communicate with all levels and areas of the business and with external parties</li>
  <li>Strong influencing and negotiation skills</li>
  <li>Great empathy with brand development</li>
  <li>Ability to coordinate and motivate virtual teams</li>
 </ul>
</div>


 Job Introduction 
  JOB PURPOSE
 To ensure the effective project management of allocated new build, refurbishment and construction projects in line with Building Regulations, Fire & Life Safety Regulations, Asbestos Management procedures and CDM Regulations to ensure the protection of the Selfridges property portfolio. Through the management of the RIBA design, development and implementation stages, the Project Manager will deliver to the requisite time, cost, quality and regulatory parameters in keeping with Selfridges aspirations and standards.
 
  AREAS OF RESPONSIBILITY
 This is a critical role for a project manager with construction site experience, developing the Selfridges brand and built environment in that it assists the Senior Project Manager in delivering the refresh and strategic masterplan projects across all stores. The role will encompass the interface between the Selfridges Steering Group, the project team and major stakeholders across the business ensuring that planning and communication is coordinated across all groups. Understanding the complexities of delivering construction projects in a working retail environment, particularly in luxury Department Stores, with the ability to liaise with multiple stakeholders at all levels is a prerequisite for the role. The role liaises with people from all areas and levels of the business as well as external teams of contractors, consultants and suppliers. Stakeholder management and communication are key. This role will also involve coordinating and managing all aspects of a project including day to day project, programme, budget and administration tasks.
 
  Managing Projects
 
  Full project life cycle ownership: successful project delivery will include full implementation from initiation to completion for a number of projects simultaneously. Particular focus on preparation of robust budgets and project compliance with Building Regulations, F&LS and H&S.
  Assist in the production of clear briefs, programmes, phasing and cost plans for all projects
  In conjunction with the Senior Project Manager and Consultant team procure the design of projects using the most effective means in line with RIBA design process
  Liaise with all internal and external stakeholders throughout project lifecycle
  Attend and chair all design team and site progress meetings
  Attend brand / concession briefings and act as contact for all internal / external parties
  Assist in producing scopes for external consultants and compiling formal appointments
  Support procurement and tender process and compilation of contractual arrangements for contractors
  Effectively manage costs through the application of formal financial controls
  Consistently challenge, manage and benchmark costs
  Monitor and review programme
  Ensure projects meet or exceed defined quality standards
  Ensure project compliance with requirements of legislation and/or external authorities
  Ensure internal design approvals and financial sanctions are obtained at appropriate stages
  Report project progress and any issues with solution options back to the Senior Project Manager
  Assist in the effective management of team resources
  Ensure effective management of project documentation for future retrieval
  Produce snagging documents and ensure snagging is quickly closed out
  Preparation of presentation documentation
 
  Managing Teams
 
  Manage a team of internal and /or external consultants and suppliers
  Monitor delivery of the team’s roles and responsibilities
  Monitor and challenge the performance of the project team
  Manage change and resolve potential conflict
 
  Communication
 
  Execute a communication plan for all projects
  Communicate clearly and effectively both internally and externally
  Present confidently and effectively at board and store level
  Seek feedback and respond constructively to criticism
  Establish and maintain good working relationships with colleagues and external parties
 
  Office Administration
 
  Effectively manage written and oral communication
  Maintain records and ensure project governance compliance
  Develop and follow internal audit procedures for the management of projects
 
  Maintain The Security, Health And Safety Of The Working Environment
 
  Minimise the risks to health and safety of colleagues in the office and on site
  Ensure self is fully conversant with Building Regulations, H&S legislation, fire strategies and emergency procedures
  Ensure compliance with CDM Regulations on all projects
  Ensure contractual compliance and legal governance for all projects
 
  Business Goals and Brand Values
 
  Encourage and promote an understanding of the Selfridges brand values within Selfridges as well as amongst external consultants and contractors
  Promote Selfridges business goals in relation to project activities
 
  KEY COMPETENCIES
 
  Advanced project management skills
  Knowledge of Building Regulations, F&LS legislation & RIBA design process
  Experience of managing multiple medium/large sized retail fitout and construction projects in a fast-paced working retail environment
  Great communication skills and ability to communicate with all levels and areas of the business and with external parties
  Strong influencing and negotiation skills
  Great empathy with brand development
  Ability to coordinate and motivate virtual teams
 


Property Project Manager (FTC) - Selfridges

Property Project Manager (FTC)

You must possess advanced project management skills, knowledge of building regulations, experience in retail fitouts, strong communication and negotiation abilities, and the ability to motivate teams.

You will manage project lifecycles, liaise with stakeholders, oversee budgets, ensure compliance, and lead teams to deliver projects while maintaining quality and safety standards.

<div>
 <div>
  <h3 class="jobSectionHeader"><b>Job Introduction</b></h3>
  <p><b>JOB PURPOSE</b></p>
  <p>To ensure the effective project management of allocated new build, refurbishment and construction projects in line with Building Regulations, Fire &amp; Life Safety Regulations, Asbestos Management procedures and CDM Regulations to ensure the protection of the Selfridges property portfolio. Through the management of the RIBA design, development and implementation stages, the Project Manager will deliver to the requisite time, cost, quality and regulatory parameters in keeping with Selfridges aspirations and standards.</p>
  <p></p>
  <p><b><br> AREAS OF RESPONSIBILITY</b></p>
  <p>This is a critical role for a project manager with construction site experience, developing the Selfridges brand and built environment in that it assists the Senior Project Manager in delivering the refresh and strategic masterplan projects across all stores. The role will encompass the interface between the Selfridges Steering Group, the project team and major stakeholders across the business ensuring that planning and communication is coordinated across all groups. Understanding the complexities of delivering construction projects in a working retail environment, particularly in luxury Department Stores, with the ability to liaise with multiple stakeholders at all levels is a prerequisite for the role. The role liaises with people from all areas and levels of the business as well as external teams of contractors, consultants and suppliers. Stakeholder management and communication are key. This role will also involve coordinating and managing all aspects of a project including day to day project, programme, budget and administration tasks.</p>
  <p></p>
  <p><b><br> Managing Projects</b></p>
  <ul>
   <li>Full project life cycle ownership: successful project delivery will include full implementation from initiation to completion for a number of projects simultaneously. Particular focus on preparation of robust budgets and project compliance with Building Regulations, F&amp;LS and H&amp;S.</li>
   <li>Assist in the production of clear briefs, programmes, phasing and cost plans for all projects</li>
   <li>In conjunction with the Senior Project Manager and Consultant team procure the design of projects using the most effective means in line with RIBA design process</li>
   <li>Liaise with all internal and external stakeholders throughout project lifecycle</li>
   <li>Attend and chair all design team and site progress meetings</li>
   <li>Attend brand / concession briefings and act as contact for all internal / external parties</li>
   <li>Assist in producing scopes for external consultants and compiling formal appointments</li>
   <li>Support procurement and tender process and compilation of contractual arrangements for contractors</li>
   <li>Effectively manage costs through the application of formal financial controls</li>
   <li>Consistently challenge, manage and benchmark costs</li>
   <li>Monitor and review programme</li>
   <li>Ensure projects meet or exceed defined quality standards</li>
   <li>Ensure project compliance with requirements of legislation and/or external authorities</li>
   <li>Ensure internal design approvals and financial sanctions are obtained at appropriate stages</li>
   <li>Report project progress and any issues with solution options back to the Senior Project Manager</li>
   <li>Assist in the effective management of team resources</li>
   <li>Ensure effective management of project documentation for future retrieval</li>
   <li>Produce snagging documents and ensure snagging is quickly closed out</li>
   <li>Preparation of presentation documentation</li>
  </ul>
  <p><b> Managing Teams</b></p>
  <ul>
   <li>Manage a team of internal and /or external consultants and suppliers</li>
   <li>Monitor delivery of the team’s roles and responsibilities</li>
   <li>Monitor and challenge the performance of the project team</li>
   <li>Manage change and resolve potential conflict</li>
  </ul>
  <p><b> Communication</b></p>
  <ul>
   <li>Execute a communication plan for all projects</li>
   <li>Communicate clearly and effectively both internally and externally</li>
   <li>Present confidently and effectively at board and store level</li>
   <li>Seek feedback and respond constructively to criticism</li>
   <li>Establish and maintain good working relationships with colleagues and external parties</li>
  </ul>
  <p><b> Office Administration</b></p>
  <ul>
   <li>Effectively manage written and oral communication</li>
   <li>Maintain records and ensure project governance compliance</li>
   <li>Develop and follow internal audit procedures for the management of projects</li>
  </ul>
  <p><b> Maintain The Security, Health And Safety Of The Working Environment</b></p>
  <ul>
   <li>Minimise the risks to health and safety of colleagues in the office and on site</li>
   <li>Ensure self is fully conversant with Building Regulations, H&amp;S legislation, fire strategies and emergency procedures</li>
   <li>Ensure compliance with CDM Regulations on all projects</li>
   <li>Ensure contractual compliance and legal governance for all projects</li>
  </ul>
  <p><b> Business Goals and Brand Values</b></p>
  <ul>
   <li>Encourage and promote an understanding of the Selfridges brand values within Selfridges as well as amongst external consultants and contractors</li>
   <li>Promote Selfridges business goals in relation to project activities</li>
  </ul>
  <p><b> KEY COMPETENCIES</b></p>
  <ul>
   <li>Advanced project management skills</li>
   <li>Knowledge of Building Regulations, F&amp;LS legislation &amp; RIBA design process</li>
   <li>Experience of managing multiple medium/large sized retail fitout and construction projects in a fast-paced working retail environment</li>
   <li>Great communication skills and ability to communicate with all levels and areas of the business and with external parties</li>
   <li>Strong influencing and negotiation skills</li>
   <li>Great empathy with brand development</li>
   <li>Ability to coordinate and motivate virtual teams</li>
  </ul>
 </div>
 <div>
  <p>Selfridges</p>
 </div>
</div> <br>
<div>
 <div>
  <div>
   <div>
    Salary
   </div>
   <div>
    Competitive plus benefits
   </div>
  </div><br>
  <div></div>
  <div>
   <div>
    Annually
   </div>
  </div><br>
  <div>
   <div>
    Job Reference
   </div>
   <div>
    selfridges/TP/185060/5476
   </div>
  </div><br>
  <div>
   <div>
    Contract Type
   </div>
   <div>
    Temp
   </div>
  </div><br>
  <div>
   <div>
    Closing Date
   </div>
   <div>
    11 October, 2024
   </div>
  </div><br>
  <div>
   <div>
    Job Category
   </div>
   <div>
    Property
   </div>
  </div><br>
  <div>
   <div>
    Location
   </div>
   <div>
    London, United Kingdom
   </div>
  </div><br>
  <div></div>
  <div>
   <div>
    11 September, 2024
   </div>
  </div>
 </div>
</div>


 
  Job Introduction
  JOB PURPOSE
  To ensure the effective project management of allocated new build, refurbishment and construction projects in line with Building Regulations, Fire & Life Safety Regulations, Asbestos Management procedures and CDM Regulations to ensure the protection of the Selfridges property portfolio. Through the management of the RIBA design, development and implementation stages, the Project Manager will deliver to the requisite time, cost, quality and regulatory parameters in keeping with Selfridges aspirations and standards.
  
   AREAS OF RESPONSIBILITY
  This is a critical role for a project manager with construction site experience, developing the Selfridges brand and built environment in that it assists the Senior Project Manager in delivering the refresh and strategic masterplan projects across all stores. The role will encompass the interface between the Selfridges Steering Group, the project team and major stakeholders across the business ensuring that planning and communication is coordinated across all groups. Understanding the complexities of delivering construction projects in a working retail environment, particularly in luxury Department Stores, with the ability to liaise with multiple stakeholders at all levels is a prerequisite for the role. The role liaises with people from all areas and levels of the business as well as external teams of contractors, consultants and suppliers. Stakeholder management and communication are key. This role will also involve coordinating and managing all aspects of a project including day to day project, programme, budget and administration tasks.
  
   Managing Projects
  
   Full project life cycle ownership: successful project delivery will include full implementation from initiation to completion for a number of projects simultaneously. Particular focus on preparation of robust budgets and project compliance with Building Regulations, F&LS and H&S.
   Assist in the production of clear briefs, programmes, phasing and cost plans for all projects
   In conjunction with the Senior Project Manager and Consultant team procure the design of projects using the most effective means in line with RIBA design process
   Liaise with all internal and external stakeholders throughout project lifecycle
   Attend and chair all design team and site progress meetings
   Attend brand / concession briefings and act as contact for all internal / external parties
   Assist in producing scopes for external consultants and compiling formal appointments
   Support procurement and tender process and compilation of contractual arrangements for contractors
   Effectively manage costs through the application of formal financial controls
   Consistently challenge, manage and benchmark costs
   Monitor and review programme
   Ensure projects meet or exceed defined quality standards
   Ensure project compliance with requirements of legislation and/or external authorities
   Ensure internal design approvals and financial sanctions are obtained at appropriate stages
   Report project progress and any issues with solution options back to the Senior Project Manager
   Assist in the effective management of team resources
   Ensure effective management of project documentation for future retrieval
   Produce snagging documents and ensure snagging is quickly closed out
   Preparation of presentation documentation
  
   Managing Teams
  
   Manage a team of internal and /or external consultants and suppliers
   Monitor delivery of the team’s roles and responsibilities
   Monitor and challenge the performance of the project team
   Manage change and resolve potential conflict
  
   Communication
  
   Execute a communication plan for all projects
   Communicate clearly and effectively both internally and externally
   Present confidently and effectively at board and store level
   Seek feedback and respond constructively to criticism
   Establish and maintain good working relationships with colleagues and external parties
  
   Office Administration
  
   Effectively manage written and oral communication
   Maintain records and ensure project governance compliance
   Develop and follow internal audit procedures for the management of projects
  
   Maintain The Security, Health And Safety Of The Working Environment
  
   Minimise the risks to health and safety of colleagues in the office and on site
   Ensure self is fully conversant with Building Regulations, H&S legislation, fire strategies and emergency procedures
   Ensure compliance with CDM Regulations on all projects
   Ensure contractual compliance and legal governance for all projects
  
   Business Goals and Brand Values
  
   Encourage and promote an understanding of the Selfridges brand values within Selfridges as well as amongst external consultants and contractors
   Promote Selfridges business goals in relation to project activities
  
   KEY COMPETENCIES
  
   Advanced project management skills
   Knowledge of Building Regulations, F&LS legislation & RIBA design process
   Experience of managing multiple medium/large sized retail fitout and construction projects in a fast-paced working retail environment
   Great communication skills and ability to communicate with all levels and areas of the business and with external parties
   Strong influencing and negotiation skills
   Great empathy with brand development
   Ability to coordinate and motivate virtual teams
  
 
 
  Selfridges
 
 

 
  
   
    Salary
   
   
    Competitive plus benefits
   
  
  
  
   
    Annually
   
  
  
   
    Job Reference
   
   
    selfridges/TP/185060/5476
   
  
  
   
    Contract Type
   
   
    Temp
   
  
  
   
    Closing Date
   
   
    11 October, 2024
   
  
  
   
    Job Category
   
   
    Property
   
  
  
   
    Location
   
   
    London, United Kingdom
   
  
  
  
   
    11 September, 2024
   
  
 


You must be a great communicator, well-informed on products, a sales expert, problem-solver, flexible, and a reliable colleague who maintains standards and inspires others.

You will engage customers, conduct sales, manage stock, maintain store standards, adapt to daily challenges, stay updated on trends, and uphold safety and security protocols.

Sales & Business Development

Hospitality & Retail

<div>
 <div>
  <h3 class="jobSectionHeader"><b>Job Introduction</b></h3>
  <p>As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.</p>
  <p>Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.</p>
  <p><b> As a Sales Associate you will:</b></p>
  <ul>
   <li>Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs</li>
   <li>Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services</li>
   <li>From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standards</li>
   <li>Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area</li>
   <li>Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room</li>
   <li>Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you</li>
   <li>Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors</li>
   <li>Follow health, safety and security procedures, and play an active role in preventing stock loss</li>
   <li>Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.</li>
  </ul>
  <p><b> A bit about you:</b></p>
  <ul>
   <li>Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements</li>
   <li>Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training</li>
   <li>Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate</li>
   <li>It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same</li>
   <li>Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer</li>
   <li>Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation</li>
   <li>An example of our values, a reliable and respected colleague</li>
  </ul>
  <p><i> This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.</i></p>
 </div>
 <div>
  <p>Selfridges</p>
 </div>
</div> <br>
<div>
 <div>
  <div>
   <div>
    Salary
   </div>
   <div>
    London: £13.45 / hr; Regions: £12.25 / hr
   </div>
  </div><br>
  <div></div>
  <div>
   <div>
    Hourly
   </div>
  </div><br>
  <div>
   <div>
    Job Reference
   </div>
   <div>
    selfridges/TP/318309/5465
   </div>
  </div><br>
  <div>
   <div>
    Contract Type
   </div>
   <div>
    Permanent
   </div>
  </div><br>
  <div>
   <div>
    Closing Date
   </div>
   <div>
    06 October, 2024
   </div>
  </div><br>
  <div>
   <div>
    Job Category
   </div>
   <div>
    Retail
   </div>
  </div><br>
  <div>
   <div>
    Location
   </div>
   <div>
    London, United Kingdom
   </div>
  </div><br>
  <div></div>
  <div>
   <div>
    06 September, 2024
   </div>
  </div>
 </div>
</div>


 
  Job Introduction
  As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.
  Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.
   As a Sales Associate you will:
  
   Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs
   Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services
   From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standards
   Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
   Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room
   Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
   Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
   Follow health, safety and security procedures, and play an active role in preventing stock loss
   Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.
  
   A bit about you:
  
   Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements
   Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training
   Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
   It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same
   Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer
   Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation
   An example of our values, a reliable and respected colleague
  
   This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.
 
 
  Selfridges
 
 

 
  
   
    Salary
   
   
    London: £13.45 / hr; Regions: £12.25 / hr
   
  
  
  
   
    Hourly
   
  
  
   
    Job Reference
   
   
    selfridges/TP/318309/5465
   
  
  
   
    Contract Type
   
   
    Permanent
   
  
  
   
    Closing Date
   
   
    06 October, 2024
   
  
  
   
    Job Category
   
   
    Retail
   
  
  
   
    Location
   
   
    London, United Kingdom
   
  
  
  
   
    06 September, 2024
   
  
 


Sales Associate - Designer Living, Tekla (Full-time) - Selfridges

Sales Associate - Designer Living, Tekla (Full-time)

You must be a great communicator, well-informed on trends, a sales expert, problem solver, flexible, and a reliable team player dedicated to exceptional customer service.

You will engage customers, conduct sales and exchanges, maintain stock and store standards, adapt to daily challenges, stay updated on trends, and ensure health and safety procedures are followed.

Customer Relations

<div>
 <div>
  <h3 class="jobSectionHeader"><b>Job Introduction</b></h3>
  <p>As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.</p>
  <p>Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.</p>
  <p><b> As a Sales Associate you will:</b></p>
  <ul>
   <li>Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs</li>
   <li>Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services</li>
   <li>From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standards</li>
   <li>Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area</li>
   <li>Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room</li>
   <li>Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you</li>
   <li>Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors</li>
   <li>Follow health, safety and security procedures, and play an active role in preventing stock loss</li>
   <li>Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.</li>
  </ul>
  <p><b> A bit about you:</b></p>
  <ul>
   <li>Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements</li>
   <li>Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training</li>
   <li>Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate</li>
   <li>It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same</li>
   <li>Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer</li>
   <li>Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation</li>
   <li>An example of our values, a reliable and respected colleague</li>
  </ul>
  <p><i> This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.</i></p>
 </div>
 <div>
  <p>Selfridges</p>
 </div>
</div> <br>
<div>
 <div>
  <div>
   <div>
    Salary
   </div>
   <div>
    London: £13.45 / hr; Regions: £12.25 / hr
   </div>
  </div><br>
  <div></div>
  <div>
   <div>
    Hourly
   </div>
  </div><br>
  <div>
   <div>
    Job Reference
   </div>
   <div>
    selfridges/TP/318309/5466
   </div>
  </div><br>
  <div>
   <div>
    Contract Type
   </div>
   <div>
    Permanent
   </div>
  </div><br>
  <div>
   <div>
    Closing Date
   </div>
   <div>
    06 October, 2024
   </div>
  </div><br>
  <div>
   <div>
    Job Category
   </div>
   <div>
    Retail
   </div>
  </div><br>
  <div>
   <div>
    Location
   </div>
   <div>
    London, United Kingdom
   </div>
  </div><br>
  <div></div>
  <div>
   <div>
    06 September, 2024
   </div>
  </div>
 </div>
</div>


 
  Job Introduction
  As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.
  Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.
   As a Sales Associate you will:
  
   Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs
   Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services
   From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standards
   Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
   Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room
   Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
   Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
   Follow health, safety and security procedures, and play an active role in preventing stock loss
   Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.
  
   A bit about you:
  
   Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements
   Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training
   Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
   It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same
   Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer
   Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation
   An example of our values, a reliable and respected colleague
  
   This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.
 
 
  Selfridges
 
 

 
  
   
    Salary
   
   
    London: £13.45 / hr; Regions: £12.25 / hr
   
  
  
  
   
    Hourly
   
  
  
   
    Job Reference
   
   
    selfridges/TP/318309/5466
   
  
  
   
    Contract Type
   
   
    Permanent
   
  
  
   
    Closing Date
   
   
    06 October, 2024
   
  
  
   
    Job Category
   
   
    Retail
   
  
  
   
    Location
   
   
    London, United Kingdom
   
  
  
  
   
    06 September, 2024
   
  
 


Sales Associate - Womenswear 3rd Floor (Full-time) - Selfridges

Sales Associate - Womenswear 3rd Floor (Full-time)

You must be a great communicator, well-informed, sales-oriented, problem-solver, flexible, and a reliable colleague with excellent product knowledge and a commitment to customer service.

You will create memorable customer experiences, conduct sales, manage stock, adapt to daily challenges, stay updated on trends, and ensure health and safety standards.

<div>
 <div>
  <h3 class="jobSectionHeader"><b>Job Introduction</b></h3>
  <p>As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.</p>
  <p>Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.</p>
  <p><b> As a Sales Associate you will:</b></p>
  <ul>
   <li>Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs</li>
   <li>Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services</li>
   <li>From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standards</li>
   <li>Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area</li>
   <li>Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room</li>
   <li>Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you</li>
   <li>Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors</li>
   <li>Follow health, safety and security procedures, and play an active role in preventing stock loss</li>
   <li>Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.</li>
  </ul>
  <p><b> A bit about you:</b></p>
  <ul>
   <li>Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements</li>
   <li>Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training</li>
   <li>Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate</li>
   <li>It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same</li>
   <li>Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer</li>
   <li>Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation</li>
   <li>An example of our values, a reliable and respected colleague</li>
  </ul>
  <p><i> This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.</i></p>
 </div>
 <div>
  <p>Selfridges</p>
 </div>
</div> <br>
<div>
 <div>
  <div>
   <div>
    Salary
   </div>
   <div>
    London: £13.45 / hr; Regions: £12.25 / hr
   </div>
  </div><br>
  <div></div>
  <div>
   <div>
    Hourly
   </div>
  </div><br>
  <div>
   <div>
    Job Reference
   </div>
   <div>
    selfridges/TP/318309/5464
   </div>
  </div><br>
  <div>
   <div>
    Contract Type
   </div>
   <div>
    Permanent
   </div>
  </div><br>
  <div>
   <div>
    Closing Date
   </div>
   <div>
    06 October, 2024
   </div>
  </div><br>
  <div>
   <div>
    Job Category
   </div>
   <div>
    Retail
   </div>
  </div><br>
  <div>
   <div>
    Location
   </div>
   <div>
    London, United Kingdom
   </div>
  </div><br>
  <div></div>
  <div>
   <div>
    06 September, 2024
   </div>
  </div>
 </div>
</div>


 
  Job Introduction
  As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.
  Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.
   As a Sales Associate you will:
  
   Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs
   Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services
   From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standards
   Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
   Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room
   Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
   Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
   Follow health, safety and security procedures, and play an active role in preventing stock loss
   Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.
  
   A bit about you:
  
   Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements
   Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training
   Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
   It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same
   Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer
   Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation
   An example of our values, a reliable and respected colleague
  
   This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.
 
 
  Selfridges
 
 

 
  
   
    Salary
   
   
    London: £13.45 / hr; Regions: £12.25 / hr
   
  
  
  
   
    Hourly
   
  
  
   
    Job Reference
   
   
    selfridges/TP/318309/5464
   
  
  
   
    Contract Type
   
   
    Permanent
   
  
  
   
    Closing Date
   
   
    06 October, 2024
   
  
  
   
    Job Category
   
   
    Retail
   
  
  
   
    Location
   
   
    London, United Kingdom
   
  
  
  
   
    06 September, 2024
   
  
 


Selfridges

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