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Business Change Management Lead

  • Job
    Full-time
    Mid, Senior & Expert Level
  • Consulting
    Business, Operations & Strategy
  • Cork

AI generated summary

  • You need 3-10 years in financial services, process transformation experience, Agile and project management skills, strong communication, analytical abilities, and a relevant degree or equivalent experience.
  • You will lead change initiatives, develop training materials, manage stakeholder relationships, track adoption metrics, coordinate projects, and ensure solutions meet business needs.

Requirements

  • Experience of 3 – 10 years or more, with a deep background in financial services either working for an alternative investment manager, fund administrator or consultant. Strong experience within alternative investment segments of private equity, private debt/credit and real estate.
  • Proven capabilities and experience with business process transformation initiatives; experience with Pega, or similar business process management tool a plus.
  • Experience with Agile software development, traditional project management and Six Sigma methodologies and techniques.
  • Successful results leading large or sophisticated business and process transformation projects from initiation through implementation.
  • Effective interpersonal and communication skills, both written and verbal, including experience translating business and technical concepts decision with diverse audiences.
  • Strength with analytical, data, problem solving and collaboration skills.
  • Attention to detail and quality to fulfill responsibilities.
  • Proficient with Microsoft, process/workflow, and collaboration tools.
  • Understanding of Business/Organizational Change Management strategies for business transformation.
  • Bachelor of Arts (B.A.) or Science (B.S.), or equivalent experience.

Responsibilities

  • Act as the primary leader of change driving transformation across with our clients and across multiple operational groups within AlterDomus.
  • Responsible for creation and maintenance of business transformation roll-out strategy, including execution of plan and all preparation and sequencing of steps required for activation including training, communication and support.
  • Create and maintain training curriculum for business transformation initiatives, including the creation of presentations, user guides, and facilitation of lunch & learn workshops.
  • Build and maintain effective working relationships with internal and external stakeholders.
  • Own the regional rollout strategy for all regional business transformation projects.
  • Work collaboratively with other members of the global BPT team to ensure standardization in adoption and usage.
  • Advocate for internal and external clients in detailing and supporting prioritization of change requests and new features.
  • Create, maintain, and report upon adoption and usage metrics for all regional business transformation initiatives. Ensure that those metrics are aligned with global and program level goals.
  • Contribute to the global business product roadmap development and deliver to achieve strategic business objectives.
  • Coordinate with technology and operations stakeholders to iterate on business process and technical development, testing and readiness.
  • Support business process and technical implementations to ensure solutions meet business needs.
  • Proactively challenge newly defined processes or technical development to identify and resolve potential issues.
  • Additional responsibilities related to the role as required.

FAQs

What is the primary role of the Business Change Management Lead?

The primary role of the Business Change Management Lead is to drive transformation across clients and multiple operational groups within Alter Domus, focusing on client training and adoption of business process and technical solutions.

What qualifications are required for this position?

A candidate should have 3 to 10 years of experience in financial services, particularly in alternative investment segments, and possess strong capabilities in business process transformation, project management methodologies, and excellent communication skills.

What type of training curriculum is expected to be developed?

The training curriculum should include the creation of presentations, user guides, and facilitation of workshops, alongside ongoing maintenance and updates based on user feedback.

What methodologies should candidates be familiar with?

Candidates should be familiar with Agile software development, traditional project management, and Six Sigma methodologies and techniques.

How does Alter Domus support career development?

Alter Domus supports career development through the Alter Domus Academy, which offers resources tailored to your career ambitions, ongoing mentoring, and support for professional accreditations such as ACCA.

What kind of software tools should candidates be proficient in?

Candidates should be proficient with Microsoft tools, process/workflow tools, and collaboration tools.

What benefits does Alter Domus offer?

Alter Domus offers flexible arrangements, generous holidays, birthday leave, employee assistance programs, opportunities for professional development, and the chance to invest in the company through the Employee Share Plan.

Is experience in alternative investment fund administration required?

Yes, candidates are preferred to have a background in alternative investment fund administration, either from working for an investment manager or as an administrator.

Does this position involve coordinating with technology and operations stakeholders?

Yes, the Business Change Management Lead is expected to coordinate with technology and operations stakeholders to ensure effective development and readiness of business processes and solutions.

Is there a focus on diversity and inclusion at Alter Domus?

Yes, Alter Domus emphasizes maintaining an inclusive culture where every colleague has equal opportunity, voices, and experiences, supporting a diverse workplace.

A leading provider of integrated solutions for the alternative investment industry

Finance
Industry
1001-5000
Employees
2003
Founded Year

Mission & Purpose

Many leading international asset managers, lenders and asset owners choose Alter Domus as their partner for growth. Whether a stand-alone fund with limited investments, or a large multi-billion-dollar fund with complex investment streams across multiple jurisdictions, we understand your world. Our deep knowledge of the alternative investment industry underpins our technology and informs our decision-making. We know first-hand the technical complexities and operational challenges you face. And by tapping into a talent pool of more than 4,500 employees worldwide, we can leverage our expertise and cutting-edge technology to put you ahead of the game. Vertical integration allows us to build dedicated teams to provide support and bespoke solutions for the entire value chain and across our extensive range of services. With an established professional focus on private equity, real assets and debt capital markets sectors, we offer fund administration, corporate services, depositary services, capital administration, transfer pricing, domiciliation and management company services. Our specific experience in the debt capital markets sector allows us to provide loan administration, agency services, trade settlement and CLO manager services. Whether a local or a global player, our successful track record and established network of 38 offices in 21 countries around the world ensure that we are where you need us to be.

Culture & Values

  • Excellence

    We’re passionate about achieving the highest standards in everything we do. We strive for continuous improvement, respond proactively to change and identify where we can add more value.

  • Responsibility

    We take ownership and act with genuine commitment to achieve sustainable success. We always behave with fairness, honesty and integrity.

  • Intelligence

    Every client is unique. Intelligence is key to anticipating our clients’ expectations and the evolution of their markets. We maintain an elite level of alertness to keep them several steps ahead.

  • Collaboration

    As one team, we work towards common goals and support each other in our daily work. Whatever the strength of the individual, we achieve more together – and by building the team’s capabilities.

Benefits

  • Progression

    Continuous mentoring along your career progression

  • Pathway

    Detailed career pathway with structured support

  • Exclusive access to online learning

    For example, personal access to getAbstract – an unlimited knowledge library

  • Social

    Active sports, events and social committees

  • Employee Assistance Program

    Support with mental, physical, emotional and financial health, 24/7

  • Employee Share Plan

    Giving you a financial stake in our company’s growth