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Business & Corporate Communications Lead - Public Affairs Office - Frankfurt

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Citi

10d ago

  • Job
    Full-time
    Senior & Expert Level
  • Frankfurt

AI generated summary

  • You need strong communication skills, integrity, teamwork, organizational ability, and a proven track record in fast-paced settings. A related bachelor's degree is essential.
  • You will develop and implement communication strategies, draft announcements, support major projects, manage media relations, monitor public opinion, and strengthen the company's reputation.

Requirements

  • Strong communications (written, verbal and interpersonal) skills, including tact, diplomacy, and ability to influence senior executives
  • Integrity, maturity, dependability, a positive professional attitude
  • A team player who will implement initiatives effectively and motivate others to perform their task
  • Excellent organizational and project management skills
  • Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization
  • Track record of success in delivering high quality work in a fast paced and dynamic environment
  • Critical competencies include oral communication, written communication, project management, relationship building, results orientation and strategic orientation
  • Bachelor’s degree in business management, communications, marketing or another related field

Responsibilities

  • Work with partner groups and Public Affairs colleagues to develop integrated Communications strategies that support franchise-wide priorities and business line specific programs
  • Draft organizational announcements, initiative-specific communications and talking points, including the coordination of employee-related events.
  • Ensure effective communication cascades and channels that distribute targeted information at the franchise, business line and local team level
  • Writing communication updates and messages as per the Communications plan or to support franchise wide activities as well as business/function line communication
  • Providing communications support for major projects
  • Coordinating communication videos
  • Source, develop, and ensure relevance of content for various channels.
  • Development and implementation of the communications strategy to maintain and strengthen reputation among the key audiences, based on the business and marketing strategy, global and local priorities
  • Promotion of the key advantages of the company, its products and services with external and internal communication instruments among key external audiences and employees
  • Building and strengthening work with the key media pool, key audiences and their representatives. Influencing company’s reputation in the public sphere
  • Anti-crisis communication and mitigation of communication crisis
  • Development of the social media practice usage to strengthen company’s positioning and reputation.
  • Conduction of the public opinion research and development of informational campaigns and services to strengthen company’s positioning and reputation
  • Organize and assist the public speaking of business/function management team (speeches at the forums and conferences, interviews, commentary in the media).
  • Assist the business/function with all information required to strengthen company’s reputation and for implementation of the Public affairs strategy
  • Conduction of the monitoring and analytics of Citibank presence in the media/public field and a plan of relevant corrective actions
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

FAQs

What is the primary role of the Business & Corporate Communications Lead?

The primary role of the Business & Corporate Communications Lead is to integrate subject matter expertise and develop effective communications strategies that support business priorities and enhance the company’s reputation among key audiences.

What educational background is required for this position?

A Bachelor’s degree in business management, communications, marketing, or another related field is required for this position.

What skills are essential for the Business & Corporate Communications Lead?

Essential skills include strong written and verbal communication, interpersonal skills, project management abilities, and the capability to influence senior executives.

Is experience in public affairs necessary for this role?

While specific experience in public affairs is not explicitly stated, a strong background in communications, media relations, and corporate communications is crucial.

What geographical location is this position based in?

This position is based in Frankfurt, Germany.

What are some key responsibilities of the Business & Corporate Communications Lead?

Key responsibilities include developing integrated communications strategies, drafting organizational announcements, managing crisis communication, and promoting the company’s reputation among key audiences.

Is teamwork important in this role?

Yes, being a team player is essential as the role involves collaborating with partner groups and Public Affairs colleagues.

What is the expected work environment for this position?

The work environment is dynamic and requires delivering high-quality results in a fast-paced setting, often within a heavily matrixed organization.

Are there any specific competencies that are critical for success in this role?

Critical competencies include oral communication, written communication, strategic orientation, relationship building, and results orientation.

Is this position full-time?

Yes, this position is a full-time role.

Finance
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. Citi's operation is to provide financial services that enable growth and economic progress. Core activities are safeguarding assets, lending money, making payments and accessing the capital markets.

Benefits

  • Live Well, Stay Healthy

    Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

  • Paid parental leave

    We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

  • Save well, for now and your future

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  • Keep learning

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  • Be well, take time off

    We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

  • Support Your Community

    We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.